Chrome (Win) - Clearing Cache and Cookies
See Google Support for the most up-to-date information:
It is strongly recommended to update your browser as soon as patches become available.
Chrome 121 and newer
NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.
-
Click on the settings icon
in the top right of the Chrome window. -
Select Delete browsing data... from the menu.
-
Check the following:
- Cookies and other site data
- Cached images and files
Select All time in the Time range dropdown box and click on the Delete data button.
Chrome 59 to Chrome 120
NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.
-
Click on the settings icon
in the top right of the Chrome window. -
Select More tools > Clear browsing data....
-
Check the following:
- Cookies and other site data
- Cached images and files
Select All time in the Time range drop down box and click on the CLEAR DATA button.
![Select boxes and clear data [Chrome 59]](/images/group1/24629/chrome59step2.PNG "Select boxes and clear data [Chrome 59]")
Chrome 55-58
NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.
-
Click on the settings icon that appears to the right of the address bar. In the newest versions of Chrome, this appears as three vertical dots
and in older versions will be three horizontal lines 
or a wrench icon 
. -
From the menu, select More tools > Clear browsing data....
-
Check the following:
- Empty the cache
- Delete cookies and other site and plug-in data
Select the beginning of time in the drop down box and click on the Clear browsing data button.
Chrome 19-54
NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.
-
Click on the settings icon that appears to the right of the address bar. In older versions of Chrome, this appears as three horizontal lines
and in older versions will be a wrench icon . -
From the menu, select Tools > Clear browsing data....
-
Check the following:
- Empty the cache
- Delete cookies and other site and plug-in data
Select the beginning of time in the drop down box and click on the Clear browsing data button.
Chrome 18 and Lower
NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.
-
Click on Tools (the wrench icon) > Options.
-
Click on the Under the Hood tab, then the Clear browsing data... button.
-
Check the following:
- Empty the cache
- Delete cookies and other site data
Select the beginning of time in the drop down box and click on the Clear browsing data button.
