Modifying Collaborator Access Levels

If you are an editor, owner, or co-owner in a file or folder, you can modify the access levels of other collaborators.

To modify a collaborator's access level in a folder:

• Open the appropriate folder.
• You will see a list of collaborators in the right-hand sidebar.
• Click a collaborator's name to view all the collaborators in this folder.
• Find the collaborator whose access level you would like to modify. You can search by name using the Filter Collaborators search box in the upper right.
• Under the Permissions column, click the user's access level to modify it. Select the appropriate access level from the dropdown that appears. If the access level is greyed out, you may not have the necessary permissions to modify that user's access level.

To modify a collaborator's access level in a single file:

• Locate the appropriate file
• Click the Collaboration Iconto the right of the file name.
• Alternatively, you can open More Options > More Actions and select Manage Collaborators.
• Find the collaborator whose access level you would like to modify. You can search by name using the Filter Collaborators search box in the upper right.
• Under the Permissions column, click the user's access level to modify it. Select the appropriate access level from the dropdown that appears. If the access level is greyed out, you may not have the necessary permissions to modify that user's access level. Note: Collaborators in single files can only be granted the Editor and Viewer access levels.

Transferring Folder Ownership

If you are the owner of a folder, you can transfer folder ownership to a collaborator at any time. Simply follow the instructions above, and select Owner from the access level dropdown (this option is only visible to folder owners). The collaborator you designate will be the new "Owner" of the folder and your access level will be downgraded to "Editor". The contents of the folder will no longer count against your account's storage allowance.

If you are transferring a private (yellow) folder, you will first need to invite the user to this folder before you can transfer ownership. For larger transfers, we recommend doing this at the end of the day so users are not disrupted by the move. If you experience any issues, submit a support case so Box can assist with the transfer. If the new owner is in a different enterprise, then any Shared Link Custom URLs will be cleared.

If you move a folder you own into a folder someone else owns, the ownership of the moved folder also moves -- from the original owner (in this, case, you) to the person who owns the folder into which you moved your content. For example, if you own Folder A, and you move Folder A into Folder B, the person who owns Folder B becomes the new owner of Folder A. 

You will only be allowed to transfer ownership of a folder to another user if the user has collaborated directly on the folder. For example, if the user was invited to collaborate on Folder A and it contains Folder A-1, you will not be able to transfer ownership of Folder A-1 because the user inherited collaboration permissions to Folder A-1 via its parent folder, Folder A. You will only be able to transfer ownership of Folder A to the user since that is the folder the user was invited to collaborate on.

Removing Collaborators

If you are an editor, owner, or co-owner in a folder, you can remove collaborators from the folder.

To remove a collaborator from a folder:

• Open the appropriate folder.
• You will see a list of collaborators in the right-hand sidebar.
• Click a collaborator's name to view all the collaborators in this folder.
• Find the collaborator whose access level you would like to modify. You can search by name using the Filter Collaborators search box in the upper right.
• Under the Permissions column, click the user's access level to modify it. Select Remove. If the option is greyed out, you may not have the necessary permissions to remove that collaborator.

To remove a collaborator from a single file:

• Locate the appropriate file
• Click the Collaboration Icon () to the right of the file name.
• Alternatively, you can open More Options > More Actions and select Manage Collaborators.
• Find the collaborator whose access level you would like to modify. You can search by name using the Filter Collaborators search box in the upper right.
• Under the Permissions column, click the user's access level to modify it. Select Remove. If the option is greyed out, you may not have the necessary permissions to remove that collaborator.