Skype for Business, Microsoft Teams, Recommended Phone Devices for Gies

This article specifies the current recommendations for phone hardware in the Gies College of Business. They are all Teams Certified and tested with campus phone systems. If you have any questions about compatibility or features, please contact the Help Desk at

Note: "Teams Certified" devices are fully qualified to work with campus systems, including E911. "Teams Compatible" devices are not. Look for the Teams Certified logo before purchasing a device.

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For conference phones or accessories, see the full list of supported devices here.


Basic USB Handset - this is the direct replacement for the Polycom CX300 and Plantronics C540 handset.

Yealink MP50 CDW6391435

Yealink MP50 USB Handset - CDW #6391435 - $92.32

As of 2022-06-08, the MP50 is no longer in production. Yealink and Polycom have both shared that they do not intend to release any more USB handsets. This article will be updated if/when a certified, tested, supported USB handset model is identified.

This Microsoft article lists all supported USB telephony devices..


Basic VoIP Handset - this is a good option when the phone needs to ring even if someone isn't signed in.

Yealink MP54 CDW6499856

Yealink MP54 Skype for Business VoIP Phone - Ethernet Passthrough, PoE - CDW #6499856 - $178.28

Wired Headsets

The following have all been tested working with Skype for Business, MS Teams, and Zoom. Others may also work; be sure to buy the Microsoft Teams-certified version. All MS-certified USB devices are listed in this Microsoft article.


Jabra Evolve 20 MS - on-ear, stereo - CDW #4633917 - $39.49



Jabra Evolve 30 II MS - on-ear, stereo - CDW #4633923 - $60.56 



Poly Plantronics Blackwire C3220 USB-C - CDW #5761828 - $33.35
(For Mac and Windows computers with ONLY USB-C available)  



Poly Plantronics Blackwire C3220 USB-A - CDW #5275753 - $35.10
(For Windows computers with USB-A ports)

Wireless Headset


Logitech H820e On Ear Headset - stereo, wireless (DECT, not Bluetooth), includes charging station - CDW #3019347 - $163.27



Yealink WH63 - for Microsoft Teams - mono, wireless (DECT, not Bluetooth), in-ear, includes charging station - CDW #6415212 - $175.12


For conference phones or accessories, see the full list of supported devices here.