Updating Zoom on a Windows computer

If you are unable to use Zoom on a University Windows computer because the version of the app is too old, these are steps you can take get the latest version.

1. In the Search box at the lower left of the desktop, begin typing Software Center. The app should appear and be highlighted. Either press Enter or click to open.

Windows 10 desktop search for Software Center

2. With Software Center open, select the Applications tab at the upper left if it isn't already selected. Find Zoom and click on it once.

Software Center app open

3. On the resulting page, click once on the Install button. This action will automatically uninstall the old version and replace it with the latest version available.

Software Center's Zoom installation page

When it is finished, the install button will now say "Uninstall." No need to do anything else but close the Software Center app.

If Software Center does not appear when searching from the desktop or if the installation fails, please contact the IT Partners Help Desk by emailing helpdesk@business.illinois.edu or by calling 217-244-0812.

Keywords" Updating Zoom", Zoom, updating, "Zoom update", "Updating Zoom - Windows computer", "Software Center"   Doc ID123421
OwnerScott L.GroupUI Gies College of Business
Created2023-01-13 12:11:17Updated2023-10-24 15:54:22
SitesUI Gies College of Business
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