Jamf Migration Guide

PLEASE NOTE:

This guide is intended ONLY for iSchool employees using a university-owned MacBook or Mac Mini AND who have received an email from IT indicating the need to follow these steps. If you are unsure if this applies to you, please reach out to the iSchool Help Desk at ischool-support@illinois.edu.

The university is migrating to a different endpoint management system for university-owned Mac computers. To remain compliant with university security procedures, all Mac computers need to be migrated to the new system before March 28. Tech Services has designed this process to be self-guided. iSchool IT is happy to provide support and answer any questions if any issues arise.

This process will take up to 30 minutes and requires you to restart your Mac so please ensure everything is saved before you proceed. Thank you for your help in ensuring device compliance with university standards.

1. To begin, you will need to check for available updates on your Mac. Open Managed Software Center and click on Updates in the left menu.
2. 1. To find Managed Software Center, double-click on the Macintosh HD icon on your desktop (in the upper right corner by default).

1. 2. Click on Applications in the left menu.

1. 3. Then scroll down to Managed Software Center and double-click to open it.

2. If Managed Software Center shows that your software is up to date, click on the green ‘Check Again’ button in the upper right-hand corner to confirm, then move on to step 3. Otherwise, if you have updates to run:
   1. For system updates (MacOS or Safari), you will be prompted to run them first through the Software Update application. If needed, here are instructions on using Software Update. 
      1. 1. These updates usually take some time and involve a reboot. Once complete, please go back to Managed Software Center to run any other software updates.
   2. For any other updates, click the ‘Update’ button in Managed Software Center.
      1. 1. You may be prompted to close an application or reboot your system during this process. Please take any necessary actions then go back to Managed Software Center to run any other software updates.
   3. Once complete, return to the start of Step 2 to confirm your software is up to date.
3. In Managed Software Center, click ‘Software’ on the left menu, then find Jamf Migrate and click Install.

1. 1. The icon should visibly note that it is downloading and installing.

4. Jamf will launch automatically once it has finished installing, and a new window will display the progress of the migration.

5. At the beginning of the ‘Preparing migration’ step, click ‘OK’ when prompted. The process will then automatically continue.

6. During the installation process, you will be asked to complete the enrollment.  Click ‘OK’.

7. On the next screen, click ‘Enroll’.

8. Next, enter the username and password used to sign into your Mac.

9. Once completed, select Quit.

10. When you are asked to renew your FileVault Recovery Key, enter your sign-in password.

11. From this point, the process will automatically run until completed. Once finished, click ‘OK’.

12. The final step is to restart your computer. Click the Reboot button and your computer will restart.

You are now finished with the Jamf migration!