Apple, Jamf Pro Self Service+

Self Service+ is the end-user application for the Jamf Pro endpoint management system. This application provides IT Pros with a way to notify users that there are software updates to be installed or removed. For end users, it serves as an Apple App Store-like source for on-demand/optional software installs and removals.

Installing and Launching Self Service+

Self Service+ is automatically installed on Macs when they are enrolled into the Jamf Pro Service. It is located in the Applications folder by default. Users may launch it from there, or via Spotlight search.

Screenshot of the Self Service+ app in the macOS Applications Folder

Installing On-demand Software via Self Service+

Self Service+ acts as a self-service software catalog from which users can install additional software on-demand. Users are NOT required to be administrators on their computers to use the software catalog. To access the software catalog, select the Catalog tab from the Self Service+ navigation sidebar. Self Service+ will then display a list of software categories. After selecting a software category, all of the available software in that particular category will be displayed. The All category will display all of the available software that has been made available for the computer by the local IT department. Users also have the ability to search for specific software and they can click a software's name to view additional information about a particular piece of software. Once the end user has identified the software they would like to install, they may click the Install or Reinstall button located next to the software listing to trigger installation. Note: Some software may only be visible in Self Service+ once the user has logged into the Self Service+ app.

Screenshot of the Self Service+ app All category
Screenshot of the Adobe Acrobat listing in the Self Service+ app

Application Updates and Self Service+

Jamf Pro clients check for new policy updates every hour and Jamf Pro keeps many applications up-to-date in the background without requiring any action from end users. To manually trigger a Jamf Pro client to check for and run all Jamf Pro policies that are targeting the computer, including those that install applications, users can run the Jamf Check-in listing, found in the Jamf Tools category of Self Service+. Note: This only affects Jamf Pro policies and does not affect Jamf App Catalog apps.
Screenshot of the Jamf Check-in listing in the Self Service+ app

User Notifications

Self Service+ uses the native macOS Notification Center to alert users about available application and OS updates, completed installations, or policy actions.


Keywords:
endpoint EPS mdm jamf pro "jamf pro" mac macOS ssp application app software deploy self-service self service 
Doc ID:
162645
Owned by:
Michael P. in UI College of Veterinary Medicine
Created:
2026-07-15
Updated:
2026-07-15
Sites:
University of Illinois College of Veterinary Medicine