Note: Most Zoom Workplace updates can be managed within the Zoom app.  Occasionally, you may be prompted to update within the Zoom client.  Please perform updates to your Zoom software regularly to fix bugs and security issues.

Important: In rare circumstances, if you're using a University of Illinois managed device you may need to update your Zoom Workplace client software using the Software Center(Windows) or the Managed Software Center (Mac).  Please speak with your local IT support group if you have any questions about how to update your Zoom Workplace client. 

Updating the Zoom Workplace client

Check for updates within the Zoom Workplace client:

1. 1. Open the Zoom Workplace desktop client on your computer.
   2. Click your user profile icon in the upper right corner and a drop down menu will appear.
   3. Select "Check for Updates".
   4. Follow the prompts on the screen to update your Zoom Workplace desktop client.

• • Alternatively, users with local admin access on their device can also upgrade their client by downloading Zoom Workplace directly from illinois.zoom.us/download and reinstalling the software. This will effectively update your client. It is recommended to uninstall the current version before reinstalling. 

Software Center (Windows):

Depending on how your local IT support group updates software on your computer, these updates may be automatically updated. However, in the event you must manually update the software, and the steps to manage within the client (above) do not work for you, please follow the instructions below. If you have any questions or concerns about Zoom Workplace software availability on Software Center, or need further assistance with updating, please reach out to your local IT support group. 

1. 1. Click the Windows start button icon in the lower left corner of your desktop.
   2. Search for “Software Center” and click to open the Software Center application.
   3. Click the Applications tab in the upper left corner of the Software Center window.
   4. If there is an update available you should see the Zoom Workplace client ready to be updated.
   5. Click on the software icon in the listing of available updates.
   6. Click the install button on the next screen. 

Notes:

• • You can also click the "Install All" button to install all the available updates for the software on your machine. 
  • If your department updates Zoom Workplace automatically, a history of these updates may be found under the Installation Status tab.
  • If you believe there should be an update available but you cannot find the update in the Software Center or Managed Software Center, please reach out to your local IT support staff for more information.

Managed Software Center (Mac):

Depending on how your local IT support group updates software on your computer, these updates may be automatically updated. However, in the event you must manually update the software, and the steps to manage within the client (above) do not work for you, please follow the instructions at the link below. If you have any questions or concerns about Zoom Workplace software availability on Managed Software Center, or need further assistance with updating, please reach out to your local IT support group. 

Follow the instructions at this KB link - Installing updates with Managed Software Center.