Chrome (Win) - Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Google Chrome.

See Google Support for the most up-to-date information:

Google Support 

It is strongly recommended to update your browser as soon as patches become available.

Chrome 121 and newer

NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on the settings icon settings_55 in the top right of the Chrome window.

  2. Select Delete browsing data... from the menu.

  3. Check the following:

    • Cookies and other site data
    • Cached images and files

    Select All time in the Time range dropdown box and click on the Delete data button.

Chrome 59 to Chrome 120

NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on the settings icon settings_55 in the top right of the Chrome window.

  2. Select More tools > Clear browsing data....

    Go to Chrome menu, select

  3. Check the following:

    • Cookies and other site data
    • Cached images and files

    Select All time in the Time range drop down box and click on the CLEAR DATA button.

    Select boxes and clear data [Chrome 59]

Chrome 55-58

NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on the settings icon that appears to the right of the address bar. In the newest versions of Chrome, this appears as three vertical dots settings_55 and in older versions will be three horizontal lines settings_new or a wrench icon settings_old.

  2. From the menu, select More tools > Clear browsing data....

    Chrome Tools Menu

  3. Check the following:

    • Empty the cache
    • Delete cookies and other site and plug-in data

    Select the beginning of time in the drop down box and click on the Clear browsing data button.

    Chrome Boxes

Chrome 19-54

NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on the settings icon that appears to the right of the address bar. In older versions of Chrome, this appears as three horizontal lines settings_new and in older versions will be a wrench icon settings_old.

  2. From the menu, select Tools > Clear browsing data....

    Chrome Tools Menu

  3. Check the following:

    • Empty the cache
    • Delete cookies and other site and plug-in data

    Select the beginning of time in the drop down box and click on the Clear browsing data button.

    Chrome Boxes

Chrome 18 and Lower

NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on Tools (the wrench icon) > Options.

    Tools > Options

  2. Click on the Under the Hood tab, then the Clear browsing data... button.

    Under the Hood > Clear browsing data...

  3. Check the following:

    • Empty the cache
    • Delete cookies and other site data

    Select the beginning of time in the drop down box and click on the Clear browsing data button.

    Empty the cache & Delete Cookies > Everything > Clear Browsing Data



Keywords:
chrome google clear clearing remove removing delete empty cache cookies reset 
Doc ID:
24629
Owned by:
Help Desk KB Team in DoIT Help Desk
Created:
2012-06-11
Updated:
2024-10-14
Sites:
Chippewa Valley Technical College, DoIT Help Desk, Fox Valley Technical College, Michigan State University Demo, NDSU IT Knowledge Base, University of Illinois Engineering IT, University of Illinois Extension KB, University of Illinois School of Chemical Sciences, University of Illinois System, University of Illinois Technology Services, University of Maryland Engineering IT, UW Stout, UW System Administration DLE