Topics Map > Engineering Workstations (EWS) > Remote Access

EWS, Remote Access, Connecting to Citrix


Students with EWS accounts can follow these instructions to use Citrix on a personal computer. Please note that Citrix and other EWS resources are for instructional use only.


  1. Download and install the Citrix Workspace application from

  2. Current users: Please upgrade to the newest version of Workspace from

  3. If you are connecting from a network other than IllinoisNet, connect to the Technology Services VPN service before using Citrix. VPN instructions can be found at Problems connecting to the VPN service can be directed to the Tech Services Help Desk.

  4. Once you are connected to the VPN (if off-campus), open the Citrix Workspace application. The first time you open Citrix Workspace, input '' without quotes in the server address field and select 'Add'.

    • Windows

  5. If you encounter an error, disconnect from the campus VPN, select the '3_TunnelAll' profile, and connect to the VPN.

  6. Select 'finish' on the success screen.

  7. When the login screen appears, input your NetID and your campus AD password.

    • Windows

  8. Select the 'Apps' tab to view all applications
    • Application visibility will vary based on course registration

  9. Most applications will save content to your EWS home directory by default, and can also save content to your local computer. Access your EWS home directory remotely by following the instructions at EWS Labs, Remote access to your EWS Windows home directory

  10. If you encounter any issues using Citrix, select the '3_TunnelAll' profile when connecting to the VPN.

  11. Don't see the applications you're looking for?  Please contact with any questions.

Keywords:Citrix workspace ews "remote access"   Doc ID:81722
Owner:Manu P.Group:University of Illinois Engineering IT
Created:2018-04-19 15:51 CSTUpdated:2020-09-01 09:25 CST
Sites:University of Illinois Engineering IT
Feedback:  71   17