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EWS, Remote Access, Connecting to Citrix

Students enrolled in Engineering courses can follow these instructions to use Citrix on a personal computer. For other remote access resources, please visit

Please note that Citrix and other EWS resources are for instructional use only. Academic research on EWS resources is prohibited. More on our research policies can be found here: Please submit a help request at with any questions.

How to Connect to Citrix

Download & Install



If you are connecting from a wireless network other than IllinoisNet, connect to the Technology Services' Cisco VPN before using Citrix.

Access Citrix Workspace

  • The first time you open Citrix Workspace, input '' without quotes in the server address field and click 'Add.'
  • If you encounter an error, disconnect from the Cisco VPN, select the '2 TunnelAll' profile, and reconnect to the VPN.
  • Select 'Finish' on the success screen.
  • When the login screen appears, enter your UIUC NetID and your NetID password and click 'Log On.'
  • Select the 'Apps' tab to view all applications. Application visibility will vary based on course registration.
  • Most applications will save content to your EWS home directory by default and can also save content to your local computer.
  • To access your EWS home directory remotely, use the following instructions at EWS Labs, Remote access to your EWS Windows home directory
  • If you encounter an error, disconnect from the Cisco VPN, select the '2 TunnelAll' profile, and reconnect to the Cisco VPN.

How to Find Newly Published Applications for Your Course

Application visibility is based on course registration and sometimes requires a manual refresh.

  • Select 'Refresh Apps' in the top-right drop-down menu of Citrix Workspace
  • Search for the application name under the 'Apps' tab

If you are a TA and cannot see the application, ask the instructor to update the membership of the course staff group using Instructor Tools.

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KeywordsCitrix workspace ews "remote access"   Doc ID81722
OwnerManu P.GroupEngineering IT
Shared Services
Created2018-04-19 16:51:08Updated2024-05-17 09:20:27
SitesUniversity of Illinois Engineering IT
Feedback  45   23