1. 2FA - 2-Factor authentication topics [Campus login required]
2. EWS Labs, Printing, Printing to an EWS printer with your own computer
3. EWS Labs, EWS Lab software
4. EWS Labs, Printing and refund policies
5. EWS, Remote Access
6. Ferpa: Why don't I have access after taking the training?
7. Chart: If our faculty use CFOPs from another unit for their appointments, they will not be included in the COA and they will have to enter them manually when doing the appointment?
8. Do you have any spare computer equipment that I could have or purchase?
9. Echo360 - Student Guide for Echo360
10. Siebel Center - Event Planning
11. How to use the Digital Signage (Plasma) Portal App
12. Linux Shells
13. How to use the Groups tool in the my.engr portal
14. Information about devices managed by Engineering IT
15. SMD: How do I create a new SMD Message?
16. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
17. AV Tools Preventative Maintenance - Photos
18. Linux Command Quick Reference
19. Policies and Procedures for Access Requests in the Siebel Center
20. Options for upgrading end-of-life Windows 7 computers
21. Engineering College Printing
22. CS VM Farm
23. What is Engineering Linux?
24. Discontinued Usage of Proctorio After Summer 2021 Term
25. Course Website Options
26. Echo 360 - Getting a Video's Public or Embeddable Link
27. Echo 360 - Viewing Your Student Dashboard
28. Understanding the Echo360 Instructor's Class List
29. Linux Software Modules
30. Echo360 - Downloading Content from a Class
31. AV Troubleshooting Guide
32. Chart: What do we need to setup a new unit with Chart? What are the roles in the app?
33. Gradrecs: Can you help explain the sharing settings for Notes and Documents?
34. How do I add a printer in CSL?
35. github-dev.cs.illinois.edu decommissioning
36. Instructor Checklist - Engineering IT - Spring 2022
37. Computer Science Course Room Access at Siebel Center
38. Siebel Center Elock Guide
39. Requesting administrative (sudo) access on Engineering IT Linux systems
40. ECHO 360 - Viewing Classes and Presentations
41. ECHO 360 - Viewing Instructor Library Content Details
42. ECHO 360 - Viewing and Posting Questions During Class
43. ECHO 360 - Viewing Content in the Classroom (for Instructors)
44. How do I connect to a network drive or file share?
45. LabCheck Instructions
46. End of Life Operating System Exception Request Procedure
47. AV Troubleshooting - Projector Not Starting Up or Not Displaying Content
48. How to add an Engineering printer on Windows
49. University property tags (PTags)
50. Options for delaying updates and reboots on Windows devices managed by Engineering IT
51. Appointments: Do supervisors need access to the Appointments system?
52. Email_Aliases: What is the process to adding a mail domain?
53. Siebel Center Hours and E-Lock Requests
54. EWS Labs, Account Policy
55. Essential Technology for Students
56. Allowing Mathtype functions in Word
57. Siebel Center Conference Rooms
58. Siebel Center Calendars
59. Instructor Tools
60. Echo360 - Instructor Guide for Echo360
61. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
62. Data Security while Traveling
63. Leaving the University? Don't forget your data!
64. Purchasing: What are the different roles in Purchasing?
65. EWS Labs, Printing, AirPrint
66. EWS Labs, Remote access to your EWS Linux home directory
67. Siebel Center E-Lock Access through Class Tools
68. Using Classroom Tools
69. Echo 360 - Monitoring Q&A Discussion from within a Classroom
70. ECHO 360 - Viewing Course/Section Analytics
71. ECHO 360 - Reviewing a Past Class
72. Echo360: Adding Interactive Slides to a Presentation
73. Getting Started with Lecture Capture
74. How to find your computer's MAC Address
75. How do I get a custom domain name for my website
76. Ticketing System Change - 2020
77. CS VM Farm - Power on or reset VMs
78. GitLab - Creating Projects and Groups
79. Gradrecs: How to obtain access to Gradrecs
80. Virtual Machine Hosting Service
81. AV Troubleshooting - HDCP Problems, Laptop displays only a green screen to the projector
82. AV Troubleshooting - Laptop Not Displaying
83. AV Troubleshooting - Problems with Program/Content Audio
84. AV Troubleshooting - Monitor not powering on
85. Gradrecs: Mass upload of documents
86. Ugradrecs: Mass Upload of Documents
87. Vacation: One of our approvers mistakenly "denied" a vacation request instead of "approving" the request. How can I fix this?
88. Vacation: I am looking at the Usage Summary in my portal, what is the yellow caution triangle and how do I find what needs to be updated and correct the problem?
89. Appointments: What information do we need to setup Appointments for a new unit? What are the roles in Appointments?
90. Chart: What is the purpose of the “View Profiles” links?
91. Chart: Can I manage / modify CFOPs from other units?
92. Inventory: Which tablet and scanner should I use for the mobile Inventory app?
93. Gradrecs: How do I view/update the Area Chair list for my units Research Areas?
94. github-dev.cs.illinois.edu downloading data
95. EWS Labs, Home Directory Disk Quota
96. EWS Labs, Remote access to your EWS Windows home directory
97. Recommended Teaching Resources and Tools
98. EWS Labs, Guest accounts
99. EWS Labs, General vs. Departmental
100. How to configure Remote Desktop to use the UIUC Remote Desktop Gateway
101. Applying the Engineering Course Template to a publish.illinois.edu Website
102. EWS Labs, Research Computing Policy
103. Using Document Cameras on a PC
104. EWS Labs, Installing Optional Software
105. Engineering Instructor Lecture Capture Checklist
106. EWS Labs, EWS Software Request Policy
107. EWS Labs, Advertising on the EWS Lab backgrounds
108. EWS Labs, Python Virtual Environments for EWS
109. How do I map a printer?
110. Siebel Center Elock Room Scheduling
111. Computer Science Graduate Student Access at Siebel Center
112. Computer Science Faculty Access at Siebel Center
113. ECHO 360 - Reviewing your Study Guide
114. Using Student Classroom Tools
115. Linking the Blackboard/Compass 2g Course to the Echo360 Section
116. Adding the Echo360 Tool to Blackboard/Compass 2 Courses
117. Adding the Echo360 Tool to Blackboard/Compass 2g Courses
118. ECHO 360 - Publishing Content to a Course or Individual
119. ECHO 360 - Responding to Questions About Classroom Content
120. Understanding Course and Student Analytics
121. ECHO 360 - Viewing Student Analytic Data
122. Uploading Content to your Library
123. Asking Students Questions
124. ECHO 360 - Viewing and Responding to Student Questions
125. ECHO 360 - Publishing/Updating Presentations through PowerPoint
126. Echo 360 - Making Content Available or Unavailable
127. Echo360: Working with Instructors Library Content
128. Echo 360 - Monitoring Course Q&A Discussions
129. ECHO 360 - Responding to Activities During Class
130. Echo 360 - Asking Students Questions
131. AV Tools Preventative Maintenance - Filters
132. AV Tools Preventative Maintenance - Audio
133. AV Tools Preventative Maintenance - Firmware
134. Unix/Linux Command-line Interface Tutorial
135. Wireless Presentation Devices - Apple TV Gen 4 Setup
136. Using the AV Store Room
137. I just moved my office. Why doesn't my IP phone work?
138. AV Tools Check - General
139. AV Troubleshooting - Microphone Volume & Feedback Problems
140. AV Tools Check - DVD, Bluray
141. How to add an Engineering printer on Linux
142. How to add an Engineering printer on Mac
143. How to configure Windows to use automatic DHCP settings
144. Getting CS Class access to rooms in the Siebel Center
145. FAIR: I need to report academic misconduct but my XXX100 course is not listed. What should I do?
146. Vacation: Common Banner Reporting Errors
147. Appointments: The ‘Start Faculty Summer Appointment Button” is not appearing. Why?
148. Storeroom: Is it possible (add/remove/modify) CFOPs outside of the storeroom application?
149. Purchasing: How do you trigger an inventory form to be sent to a purchaser?
150. Directory: How is FERPA information handled in this program?
151. SMD: Why are the "recvd" and "ack" words grey or green?
152. Advising: How can students be added to access an advising calendar?
153. EWS Labs, EWS Policies
154. Wireless Presentation - Ditto
155. How to Add a Second Outlook Account (macOS)
156. How to find the computer name on Windows computers
157. How to Install an LPD Printer (macOS)
158. Managed Software Center (Munki) - How to Install Applications
159. Outlook, Adding a Shared Calendar (Windows)
160. Software Center, How to Install Applications
161. Grainger College of Engineering Presentation/Lecture Capture Recordings
162. Installing CrowdStrike on MacOS through WS1
163. Mount OneDrive Team Site Shared Library
164. EWS Labs, Printing, EWS PaperCut FAQ
165. Echo360 Lecture Recording Service Ending Summer 2022
166. EWS Labs, Printing, Service Comparison
167. EWS Labs, Printing, Recommended printer models
168. Essential Software for Students
169. Gradescope @ Illinois
170. Close JupyterHub sessions
171. EWS Labs, Getting locked out of EWS workstations
172. Recommendations for Computers and Related Equipment Purchases
173. CS 225 SSH environment
174. Updating Zoom Client for Meetings (Windows)
175. EWS Labs, Restoring lost, deleted or corrupted files
176. Engineering Standard Video Conference System Information
177. What software is available to me?
178. EWS, Remote Access, Connecting to Citrix
179. TimeTracker: Which card reader should I use?
180. LoanTracker: Which card reader do I use?
181. Attendance: Which card reader should I use?
182. How to install BA3 for Civil Engineering (CEE) Business Office staff
183. Echo360 Account Settings
184. Schedule a meeting using Zoom
185. Troubleshoot network performance when accessing UIUC resources from China
186. EWS Labs, Printing, EWS Printing Locations
187. EWS Labs, How do I reserve a lab?
188. EWS Labs, Transferring files between Linux and Windows home directories
189. Access EWS Linux remotely with SSH
190. Engineering IT - Graduate Student Orientation Information
191. Siebel Center E-Lock Graduate Students Import
192. Siebel Center Swiping into Rooms
193. Blended Learning Recommendations
194. ECHO 360 - Taking Notes in Class
195. Echo 360 - Endorsing Student Questions and Answers
196. ECHO 360 - Viewing Live Classes (Instructors)
197. Echo 360 - Participating in Q&A Discussions
198. Echo 360 - Editing Availability Settings for Published Content
199. ECHO 360 - Viewing Live Classes (Students)
200. Understanding the Echo360 Instructor's LIBRARY Page
201. Online Instruction Guidelines
202. Echo 360 - Navigating Between or Exiting Classes
203. Echo360: Creating a Multiple Choice Activity
204. Downloading Student Analytic Data
205. ECHO 360 - Register Your Account and Log In
206. Getting Started with Echo360
207. Student Transfer: Edit a Portfolio's Email Template [Campus login required]
208. Siebel Center Lync Conference Phone Instructions
209. How to enable Remote Desktop in Windows
210. AV Tools Preventative Maintenance - Access
211. AV Tools Preventative Maintenance - Documentation
212. AV Tools Preventative Maintenance - Optics
213. AV Tools Preventative Maintenance - Focus
214. AV Tools Preventative Maintenance - Cleaning
215. AV Tools Preventative Maintenance - Notes
216. AV Tools Preventative Maintenance - Room Information
217. AV Tools Preventative Maintenance - Rack Check
218. AV Tools Preventative Maintenance - General
219. AV Tools Preventative Maintenance - Labels
220. Engineering Digital Signage Upgrades & Changes
221. AV Tools Preventative Maintenance - Display
222. AppTrack: Video Demo
223. Requesting Linux Software
224. University Network Jacks
225. Ugradrecs: Who should I contact to get access?
226. Ugradrecs: New user request form
227. Siebel Center Printing on Back of Cover Page Error
228. AV Troubleshooting - Source Not Displaying on Monitor
229. AV Tools Tooltip Placeholder
230. AV Tools Preventative Maintenance - Inventory
231. AV Tools Check - laptop VGA
232. AV Tools Check - Room Audio
233. AV Tools Check - Laptop HDMI
234. AV Tools Check - Notes
235. AV Tools Check - Microphones
236. AV Tools Check - Resident PC
237. AV Tools Check - Lecture Capture
238. AV Troubleshooting - Displayed Image "Stuck" or "Frozen"
239. AV Tools Check - Batteries
240. AV Tools Check - Display
241. Calibrating a Wacom Pen Tablet
242. AV Tools Check - Wireless Presentation
243. AV Troubleshooting - Laptop displaying with color or other image problems
244. AV Tools Check - Control Panel
245. AV Tools Check - Document Camera
246. AV Tools Check - Video Conferencing
247. AV Tools Check - Projector
248. [AV Tools Tooltip Template]AV Tools {Short Type} - {Item}
249. AV Troubleshooting - Sources Selected Incorrectly or Source Selection Unresponsive
250. AV Tools Check - Touch/Pen Display
251. How do I connect to the campus network from off-campus
252. How do I connect to campus wifi/wireless?
253. How do I unlock or change the password on my Active Directory account?
254. How do I get a campus email account?
255. LoanTracker: User Documentation (with video)
256. Elections: User Documentation
257. TimeTracker: How do I setup the feeder process?
258. UgradRecs: Access Request Form (download)
259. Evaluations: User Documentation (with video)
260. Gradrecs: User Documentation (with video)
261. GradRecs: User Request Form (download)
262. GradRecs: TA Application Process (video only)
263. Advising: User Documentation
264. ClassPlanning: User Documentation
265. Classtools: User Documentation
266. FAIR: How do a add or subtract users?
267. Chart: How do the Chart and Appointments applications interface?
268. Appointments: Where can I add additional position numbers?
269. StudentTransfer: Overview
270. Vacation: Employee has a negative vacation balance
271. Vacation: Are we able to unlock a record?
272. Vacation: Do I use the Submit “Checked” to BANNER box? I don’t remember seeing the box last year.
273. CourseChanges: User Documentation
274. Appointments: Is the security set up by three digit org code or six digit org code?
275. Gradapps: User Documentation
276. Gradrecs: User Request Form
277. Qual: User documentation
278. Independent Study: User Documenation
279. Rosters: User Documentation
280. Ugrad Petitions: User Documentation
281. Ugradrecs: Advising Notes Guidelines
282. TimeTracker: What can I do for an employee is unable to submit time due to previous timesheets open for the position?
283. TimeTracker: How do units who use Appointments setup their data in TimeTracker?
284. TimeTracker: How do units who don’t use Appointments setup their data in TimeTracker?
285. TimeTracker: When does the auto-submit date/time is for a pay period?
286. Appointments: How do I change someone's supervisor?
287. Appointments: Why is a high level administrator or HR person set as my supervisor? How do I change my supervisor?
288. Appointments: Is there a way for people to view info in the system but not approve or supervise?
289. Appointments: Do org codes play a part in the security?
290. Appointments: For supervisors who are entered into the system, are their employees accessible by the supervisor, their proxies and the hr and business folks?
291. Storeroom: How do I use the reorder report?
292. Safety: When do the DRS imports for the Safety application run?
293. People: Where does the data for People come from?
294. Inventory: How do I get the 'EDW Sync' tab in the Inventory app?
295. Announcements: What is the Announcements tool?
296. Submit Review: Which DocTypes are transferred from HireTouch?
297. Submit Review: How do I add the ability to "Make An Offer" to an applicant in the Review system?
298. iPay: How do I change the email address of the person who receives notification of new orders?
299. iPay: How do I generate a store refund?
300. Excal: How do I remove a calendar from Excal?
301. Excal: What do the blue entries signify?
302. Directory: How frequently is the data updated?
303. Directory: What is Directory?
304. Directory: If an employee’s job title is updated or promoted, will the data be updated automatically?
305. Directory: If we change an employee’s job title in the directory manually, how will it be affected by Banner data?
306. Directory: On the job title and data for employees, is the data pulled from Banner?
307. Attendance: What is the address to the management area?
308. Ugradrecs: How do I add a custom attribute?
309. Ugradrecs: What do the search areas mean?
310. Ugradrecs: Where can I find the waitlist link?
311. Gradrecs: What do the search areas mean?
312. Gradrecs: Can you explain the transcript process?
313. Gradapps: Can I request to mass update the status of applications to complete?
314. Gradapps: Can you explain the transcript process?
315. Gradapps: Can a new term be added to the dropdown on the home page?
316. Gradapps: How do I change questions to the Evaluation section?
317. Who do I contact to begin using an Engineering IT portal application?
318. Evaluations: How do I extend the active dates for student evaluation?
319. Edge (Win) - Clearing Cache and Cookies
320. Clearing Browser Cache and Cookies
321. Firefox 3.5 (Win) - Clearing Cache and Cookies
322. HP webOS 2.x - Clearing Cache and Cookies
323. Internet Explorer 6 (Win) - Clearing Cache and Cookies
324. Firefox 21+ (Mac) - Clearing Cache and Cookies
325. Chrome (Win) - Clearing Cache and Cookies
326. Firefox 4-56 (Win) - Clearing Cache and Cookies
327. Chrome (Mac) - Clearing Cache and Cookies
328. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
329. Internet Explorer 7 (Win) - Clearing Cache and Cookies
330. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
331. Safari 5 (Mac) - Clearing Cache and Cookies
332. Safari (Win) - Clearing Cache and Cookies
333. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
334. Opera 10.50+ (Mac) - Clearing Cache and Cookies
335. Opera 28.0 (Mac) - Clearing Cache and Cookies
336. Opera (Win) - Clearing Cache and Cookies
337. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
338. Internet Explorer 8 (Win) - Clearing Cache and Cookies
339. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
340. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
341. Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
342. iOS - Clearing Cache and Cookies
343. Skype for Business, Change your picture