1. 2FA - 2-Factor authentication topics [Campus login required]
  2. EWS Labs, Printing, Printing to an EWS printer with your own computer
  3. EWS Labs, EWS Lab software
  4. EWS Labs, Printing and refund policies
  5. EWS, Remote Access
  6. Ferpa: Why don't I have access after taking the training?
  7. Chart: If our faculty use CFOPs from another unit for their appointments, they will not be included in the COA and they will have to enter them manually when doing the appointment?
  8. Do you have any spare computer equipment that I could have or purchase?
  9. Echo360 - Student Guide for Echo360
  10. Siebel Center - Event Planning
  11. How to use the Digital Signage (Plasma) Portal App
  12. Linux Shells
  13. How to use the Groups tool in the my.engr portal
  14. Information about devices managed by Engineering IT
  15. SMD: How do I create a new SMD Message?
  16. Siebel Center Printers, Copiers, Scanners, Plotters (Poster printer)
  17. AV Tools Preventative Maintenance - Photos
  18. Linux Command Quick Reference
  19. Policies and Procedures for Access Requests in the Siebel Center
  20. Options for upgrading end-of-life Windows 7 computers
  21. Engineering College Printing
  22. CS VM Farm
  23. What is Engineering Linux?
  24. Discontinued Usage of Proctorio After Summer 2021 Term
  25. Course Website Options
  26. Echo 360 - Getting a Video's Public or Embeddable Link
  27. Echo 360 - Viewing Your Student Dashboard
  28. Understanding the Echo360 Instructor's Class List
  29. Linux Software Modules
  30. Echo360 - Downloading Content from a Class
  31. AV Troubleshooting Guide
  32. Chart: What do we need to setup a new unit with Chart? What are the roles in the app?
  33. Gradrecs: Can you help explain the sharing settings for Notes and Documents?
  34. How do I add a printer in CSL?
  35. github-dev.cs.illinois.edu decommissioning
  36. Instructor Checklist - Engineering IT - Spring 2022
  37. Computer Science Course Room Access at Siebel Center
  38. Siebel Center Elock Guide
  39. Requesting administrative (sudo) access on Engineering IT Linux systems
  40. ECHO 360 - Viewing Classes and Presentations
  41. ECHO 360 - Viewing Instructor Library Content Details
  42. ECHO 360 - Viewing and Posting Questions During Class
  43. ECHO 360 - Viewing Content in the Classroom (for Instructors)
  44. How do I connect to a network drive or file share?
  45. LabCheck Instructions
  46. End of Life Operating System Exception Request Procedure
  47. AV Troubleshooting - Projector Not Starting Up or Not Displaying Content
  48. How to add an Engineering printer on Windows
  49. University property tags (PTags)
  50. Options for delaying updates and reboots on Windows devices managed by Engineering IT
  51. Appointments: Do supervisors need access to the Appointments system?
  52. Email_Aliases: What is the process to adding a mail domain?
  53. Siebel Center Hours and E-Lock Requests
  54. EWS Labs, Account Policy
  55. Essential Technology for Students
  56. Allowing Mathtype functions in Word
  57. Siebel Center Conference Rooms
  58. Siebel Center Calendars
  59. Instructor Tools
  60. Echo360 - Instructor Guide for Echo360
  61. EWS Labs, Remote Access, Connecting to EWS Linux with FastX
  62. Data Security while Traveling
  63. Leaving the University? Don't forget your data!
  64. Purchasing: What are the different roles in Purchasing?
  65. EWS Labs, Printing, AirPrint
  66. EWS Labs, Remote access to your EWS Linux home directory
  67. Siebel Center E-Lock Access through Class Tools
  68. Using Classroom Tools
  69. Echo 360 - Monitoring Q&A Discussion from within a Classroom
  70. ECHO 360 - Viewing Course/Section Analytics
  71. ECHO 360 - Reviewing a Past Class
  72. Echo360: Adding Interactive Slides to a Presentation
  73. Getting Started with Lecture Capture
  74. How to find your computer's MAC Address
  75. How do I get a custom domain name for my website
  76. Ticketing System Change - 2020
  77. CS VM Farm - Power on or reset VMs
  78. GitLab - Creating Projects and Groups
  79. Gradrecs: How to obtain access to Gradrecs
  80. Virtual Machine Hosting Service
  81. AV Troubleshooting - HDCP Problems, Laptop displays only a green screen to the projector
  82. AV Troubleshooting - Laptop Not Displaying
  83. AV Troubleshooting - Problems with Program/Content Audio
  84. AV Troubleshooting - Monitor not powering on
  85. Gradrecs: Mass upload of documents
  86. Ugradrecs: Mass Upload of Documents
  87. Vacation: One of our approvers mistakenly "denied" a vacation request instead of "approving" the request. How can I fix this?
  88. Vacation: I am looking at the Usage Summary in my portal, what is the yellow caution triangle and how do I find what needs to be updated and correct the problem?
  89. Appointments: What information do we need to setup Appointments for a new unit? What are the roles in Appointments?
  90. Chart: What is the purpose of the “View Profiles” links?
  91. Chart: Can I manage / modify CFOPs from other units?
  92. Inventory: Which tablet and scanner should I use for the mobile Inventory app?
  93. Gradrecs: How do I view/update the Area Chair list for my units Research Areas?
  94. github-dev.cs.illinois.edu downloading data
  95. EWS Labs, Home Directory Disk Quota
  96. EWS Labs, Remote access to your EWS Windows home directory
  97. Recommended Teaching Resources and Tools
  98. EWS Labs, Guest accounts
  99. EWS Labs, General vs. Departmental
  100. How to configure Remote Desktop to use the UIUC Remote Desktop Gateway
  101. Applying the Engineering Course Template to a publish.illinois.edu Website
  102. EWS Labs, Research Computing Policy
  103. Using Document Cameras on a PC
  104. EWS Labs, Installing Optional Software
  105. Engineering Instructor Lecture Capture Checklist
  106. EWS Labs, EWS Software Request Policy
  107. EWS Labs, Advertising on the EWS Lab backgrounds
  108. EWS Labs, Python Virtual Environments for EWS
  109. How do I map a printer?
  110. Siebel Center Elock Room Scheduling
  111. Computer Science Graduate Student Access at Siebel Center
  112. Computer Science Faculty Access at Siebel Center
  113. ECHO 360 - Reviewing your Study Guide
  114. Using Student Classroom Tools
  115. Linking the Blackboard/Compass 2g Course to the Echo360 Section
  116. Adding the Echo360 Tool to Blackboard/Compass 2 Courses
  117. Adding the Echo360 Tool to Blackboard/Compass 2g Courses
  118. ECHO 360 - Publishing Content to a Course or Individual
  119. ECHO 360 - Responding to Questions About Classroom Content
  120. Understanding Course and Student Analytics
  121. ECHO 360 - Viewing Student Analytic Data
  122. Uploading Content to your Library
  123. Asking Students Questions
  124. ECHO 360 - Viewing and Responding to Student Questions
  125. ECHO 360 - Publishing/Updating Presentations through PowerPoint
  126. Echo 360 - Making Content Available or Unavailable
  127. Echo360: Working with Instructors Library Content
  128. Echo 360 - Monitoring Course Q&A Discussions
  129. ECHO 360 - Responding to Activities During Class
  130. Echo 360 - Asking Students Questions
  131. AV Tools Preventative Maintenance - Filters
  132. AV Tools Preventative Maintenance - Audio
  133. AV Tools Preventative Maintenance - Firmware
  134. Unix/Linux Command-line Interface Tutorial
  135. Wireless Presentation Devices - Apple TV Gen 4 Setup
  136. Using the AV Store Room
  137. I just moved my office. Why doesn't my IP phone work?
  138. AV Tools Check - General
  139. AV Troubleshooting - Microphone Volume & Feedback Problems
  140. AV Tools Check - DVD, Bluray
  141. How to add an Engineering printer on Linux
  142. How to add an Engineering printer on Mac
  143. How to configure Windows to use automatic DHCP settings
  144. Getting CS Class access to rooms in the Siebel Center
  145. FAIR: I need to report academic misconduct but my XXX100 course is not listed. What should I do?
  146. Vacation: Common Banner Reporting Errors
  147. Appointments: The ‘Start Faculty Summer Appointment Button” is not appearing. Why?
  148. Storeroom: Is it possible (add/remove/modify) CFOPs outside of the storeroom application?
  149. Purchasing: How do you trigger an inventory form to be sent to a purchaser?
  150. Directory: How is FERPA information handled in this program?
  151. SMD: Why are the "recvd" and "ack" words grey or green?
  152. Advising: How can students be added to access an advising calendar?
  153. EWS Labs, EWS Policies
  154. Wireless Presentation - Ditto
  155. How to Add a Second Outlook Account (macOS)
  156. How to find the computer name on Windows computers
  157. How to Install an LPD Printer (macOS)
  158. Managed Software Center (Munki) - How to Install Applications
  159. Outlook, Adding a Shared Calendar (Windows)
  160. Software Center, How to Install Applications
  161. Grainger College of Engineering Presentation/Lecture Capture Recordings
  162. Installing CrowdStrike on MacOS through WS1
  163. Mount OneDrive Team Site Shared Library
  164. EWS Labs, Printing, EWS PaperCut FAQ
  165. Echo360 Lecture Recording Service Ending Summer 2022
  166. EWS Labs, Printing, Service Comparison
  167. EWS Labs, Printing, Recommended printer models
  168. Essential Software for Students
  169. Gradescope @ Illinois
  170. Close JupyterHub sessions
  171. EWS Labs, Getting locked out of EWS workstations
  172. Recommendations for Computers and Related Equipment Purchases
  173. CS 225 SSH environment
  174. Updating Zoom Client for Meetings (Windows)
  175. EWS Labs, Restoring lost, deleted or corrupted files
  176. Engineering Standard Video Conference System Information
  177. What software is available to me?
  178. EWS, Remote Access, Connecting to Citrix
  179. TimeTracker: Which card reader should I use?
  180. LoanTracker: Which card reader do I use?
  181. Attendance: Which card reader should I use?
  182. How to install BA3 for Civil Engineering (CEE) Business Office staff
  183. Echo360 Account Settings
  184. Schedule a meeting using Zoom
  185. Troubleshoot network performance when accessing UIUC resources from China
  186. EWS Labs, Printing, EWS Printing Locations
  187. EWS Labs, How do I reserve a lab?
  188. EWS Labs, Transferring files between Linux and Windows home directories
  189. Access EWS Linux remotely with SSH
  190. Engineering IT - Graduate Student Orientation Information
  191. Siebel Center E-Lock Graduate Students Import
  192. Siebel Center Swiping into Rooms
  193. Blended Learning Recommendations
  194. ECHO 360 - Taking Notes in Class
  195. Echo 360 - Endorsing Student Questions and Answers
  196. ECHO 360 - Viewing Live Classes (Instructors)
  197. Echo 360 - Participating in Q&A Discussions
  198. Echo 360 - Editing Availability Settings for Published Content
  199. ECHO 360 - Viewing Live Classes (Students)
  200. Understanding the Echo360 Instructor's LIBRARY Page
  201. Online Instruction Guidelines
  202. Echo 360 - Navigating Between or Exiting Classes
  203. Echo360: Creating a Multiple Choice Activity
  204. Downloading Student Analytic Data
  205. ECHO 360 - Register Your Account and Log In
  206. Getting Started with Echo360
  207. Student Transfer: Edit a Portfolio's Email Template [Campus login required]
  208. Siebel Center Lync Conference Phone Instructions
  209. How to enable Remote Desktop in Windows
  210. AV Tools Preventative Maintenance - Access
  211. AV Tools Preventative Maintenance - Documentation
  212. AV Tools Preventative Maintenance - Optics
  213. AV Tools Preventative Maintenance - Focus
  214. AV Tools Preventative Maintenance - Cleaning
  215. AV Tools Preventative Maintenance - Notes
  216. AV Tools Preventative Maintenance - Room Information
  217. AV Tools Preventative Maintenance - Rack Check
  218. AV Tools Preventative Maintenance - General
  219. AV Tools Preventative Maintenance - Labels
  220. Engineering Digital Signage Upgrades & Changes
  221. AV Tools Preventative Maintenance - Display
  222. AppTrack: Video Demo
  223. Requesting Linux Software
  224. University Network Jacks
  225. Ugradrecs: Who should I contact to get access?
  226. Ugradrecs: New user request form
  227. Siebel Center Printing on Back of Cover Page Error
  228. AV Troubleshooting - Source Not Displaying on Monitor
  229. AV Tools Tooltip Placeholder
  230. AV Tools Preventative Maintenance - Inventory
  231. AV Tools Check - laptop VGA
  232. AV Tools Check - Room Audio
  233. AV Tools Check - Laptop HDMI
  234. AV Tools Check - Notes
  235. AV Tools Check - Microphones
  236. AV Tools Check - Resident PC
  237. AV Tools Check - Lecture Capture
  238. AV Troubleshooting - Displayed Image "Stuck" or "Frozen"
  239. AV Tools Check - Batteries
  240. AV Tools Check - Display
  241. Calibrating a Wacom Pen Tablet
  242. AV Tools Check - Wireless Presentation
  243. AV Troubleshooting - Laptop displaying with color or other image problems
  244. AV Tools Check - Control Panel
  245. AV Tools Check - Document Camera
  246. AV Tools Check - Video Conferencing
  247. AV Tools Check - Projector
  248. [AV Tools Tooltip Template]AV Tools {Short Type} - {Item}
  249. AV Troubleshooting - Sources Selected Incorrectly or Source Selection Unresponsive
  250. AV Tools Check - Touch/Pen Display
  251. How do I connect to the campus network from off-campus
  252. How do I connect to campus wifi/wireless?
  253. How do I unlock or change the password on my Active Directory account?
  254. How do I get a campus email account?
  255. LoanTracker: User Documentation (with video)
  256. Elections: User Documentation
  257. TimeTracker: How do I setup the feeder process?
  258. UgradRecs: Access Request Form (download)
  259. Evaluations: User Documentation (with video)
  260. Gradrecs: User Documentation (with video)
  261. GradRecs: User Request Form (download)
  262. GradRecs: TA Application Process (video only)
  263. Advising: User Documentation
  264. ClassPlanning: User Documentation
  265. Classtools: User Documentation
  266. FAIR: How do a add or subtract users?
  267. Chart: How do the Chart and Appointments applications interface?
  268. Appointments: Where can I add additional position numbers?
  269. StudentTransfer: Overview
  270. Vacation: Employee has a negative vacation balance
  271. Vacation: Are we able to unlock a record?
  272. Vacation: Do I use the Submit “Checked” to BANNER box? I don’t remember seeing the box last year.
  273. CourseChanges: User Documentation
  274. Appointments: Is the security set up by three digit org code or six digit org code?
  275. Gradapps: User Documentation
  276. Gradrecs: User Request Form
  277. Qual: User documentation
  278. Independent Study: User Documenation
  279. Rosters: User Documentation
  280. Ugrad Petitions: User Documentation
  281. Ugradrecs: Advising Notes Guidelines
  282. TimeTracker: What can I do for an employee is unable to submit time due to previous timesheets open for the position?
  283. TimeTracker: How do units who use Appointments setup their data in TimeTracker?
  284. TimeTracker: How do units who don’t use Appointments setup their data in TimeTracker?
  285. TimeTracker: When does the auto-submit date/time is for a pay period?
  286. Appointments: How do I change someone's supervisor?
  287. Appointments: Why is a high level administrator or HR person set as my supervisor? How do I change my supervisor?
  288. Appointments: Is there a way for people to view info in the system but not approve or supervise?
  289. Appointments: Do org codes play a part in the security?
  290. Appointments: For supervisors who are entered into the system, are their employees accessible by the supervisor, their proxies and the hr and business folks?
  291. Storeroom: How do I use the reorder report?
  292. Safety: When do the DRS imports for the Safety application run?
  293. People: Where does the data for People come from?
  294. Inventory: How do I get the 'EDW Sync' tab in the Inventory app?
  295. Announcements: What is the Announcements tool?
  296. Submit Review: Which DocTypes are transferred from HireTouch?
  297. Submit Review: How do I add the ability to "Make An Offer" to an applicant in the Review system?
  298. iPay: How do I change the email address of the person who receives notification of new orders?
  299. iPay: How do I generate a store refund?
  300. Excal: How do I remove a calendar from Excal?
  301. Excal: What do the blue entries signify?
  302. Directory: How frequently is the data updated?
  303. Directory: What is Directory?
  304. Directory: If an employee’s job title is updated or promoted, will the data be updated automatically?
  305. Directory: If we change an employee’s job title in the directory manually, how will it be affected by Banner data?
  306. Directory: On the job title and data for employees, is the data pulled from Banner?
  307. Attendance: What is the address to the management area?
  308. Ugradrecs: How do I add a custom attribute?
  309. Ugradrecs: What do the search areas mean?
  310. Ugradrecs: Where can I find the waitlist link?
  311. Gradrecs: What do the search areas mean?
  312. Gradrecs: Can you explain the transcript process?
  313. Gradapps: Can I request to mass update the status of applications to complete?
  314. Gradapps: Can you explain the transcript process?
  315. Gradapps: Can a new term be added to the dropdown on the home page?
  316. Gradapps: How do I change questions to the Evaluation section?
  317. Who do I contact to begin using an Engineering IT portal application?
  318. Evaluations: How do I extend the active dates for student evaluation?
  319. Edge (Win) - Clearing Cache and Cookies
  320. Clearing Browser Cache and Cookies
  321. Firefox 3.5 (Win) - Clearing Cache and Cookies
  322. HP webOS 2.x - Clearing Cache and Cookies
  323. Internet Explorer 6 (Win) - Clearing Cache and Cookies
  324. Firefox 21+ (Mac) - Clearing Cache and Cookies
  325. Chrome (Win) - Clearing Cache and Cookies
  326. Firefox 4-56 (Win) - Clearing Cache and Cookies
  327. Chrome (Mac) - Clearing Cache and Cookies
  328. Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies
  329. Internet Explorer 7 (Win) - Clearing Cache and Cookies
  330. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
  331. Safari 5 (Mac) - Clearing Cache and Cookies
  332. Safari (Win) - Clearing Cache and Cookies
  333. Safari 5.1 - 7.9 (Mac) - Clearing Cache and Cookies
  334. Opera 10.50+ (Mac) - Clearing Cache and Cookies
  335. Opera 28.0 (Mac) - Clearing Cache and Cookies
  336. Opera (Win) - Clearing Cache and Cookies
  337. Internet Explorer (Windows Phone) - Clearing Cache and Cookies
  338. Internet Explorer 8 (Win) - Clearing Cache and Cookies
  339. Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies
  340. Firefox 3.5 - 20 (Mac) - Clearing Cache and Cookies
  341. Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
  342. iOS - Clearing Cache and Cookies
  343. Skype for Business, Change your picture