Tech Services, Service Management Office, Change Management Documentation

Systematic management of change is intended to minimize the risk inherent in making a change to production assets by;

• coordinating the scheduling of changes to avoid potential conflicts;
  
• assessing the breadth and depth of potential customer impact;
  
• ensuring that information about the change has been communicated appropriately to internal and external customers; and
  
• ensuring that change plans are thorough and complete.

The Change Management documents below ensure that all changes to the production environment are planned, coordinated, and communicated.

• The Change How To documents how to perform common change-related tasks.

• Change Board Mission
• Change Calendar
• Change Management Deadlines
• Change Management Policy
• Change Management Practices
• SOP Template
• Technology Services Change Management Cheat Sheet

Please contact the Service Management Office with any questions.