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VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10, 11

This page contains links to download and installation instructions for VPN software for Windows Vista, Windows 7, Windows 8, Windows 10, Windows 11.

University of Illinois students, faculty, and staff can use these directions to set up their Windows computers or devices to connect to the Virtual Private Network (VPN) if they have administrator access to their computer. Faculty and staff that have a managed computer and no administrator access will need to work with their support people to install the VPN Software.

If you have a guest account, Technology Services recommends VPN, Virtual Private Networking (VPN) for Mobile for on-campus use. Contact your host for help downloading and installing the VPN if you need guest access for off-campus use.

Quick Start

Detailed instructions are provided below. (Windows 11 specific updates will be coming soon. AnyConnect does support Windows 11)

Installing the VPN software

    1. Go to the location where you saved the VPN installation package.
    2. Double-click on the .msi file to open the installer.

      VPN installer

    1. You may receive the User Account Control prompt asking if you want to allow the following program to make changes to this computer. If so, click Yes.

      User Account Control

    1. The Setup Wizard will launch. Click Next.

      Setup Wizard

    1. Accept the End User License Agreement (EULA) when prompted.


  1. Several windows will show the progress of the installation.
  2. When all of the installation procedures are complete, you'll be prompted to reboot your computer.
  3. After rebooting, your installation is complete.

Starting the VPN Software

On Windows 7 and Vista: Your Programs menu will contain a new Cisco folder. Inside that folder is another folder called Cisco AnyConnect Mobility Client, and inside that folder is a Cisco AnyConnect Mobility icon.

The 'hidden icons' menu in the taskbar will also contain a new Cisco icon.


Cisco Icon

On Windows 8: To find the Cisco AnyConnect software in Windows 8, use the search tool in the Apps feature to search for 'Cisco'. The 'hidden icons' menu in the taskbar will also contain a new Cisco icon.


Taskbar Icon

Logging in

After you launch the Cisco AnyConnect client:

First, you'll identify the VPN server and start to connect.

  • In the Ready to Connect box, enter
  • Click Connect.


Next, you'll need to enter three pieces of information.

  • Username: Your NetID
    (or, if you're a guest, your guest ID)
  • Password: Your Active Directory password
    (or, if you're a guest, your guest password)
  • Group: 1_SplitTunnel_Default
    (Note: This is the most common choice. See About VPN Profiles for information about the alternatives).

Note: If you want to access Library resources without logging in to the Library Gateway, you should change to the Tunnel All profile.

Log In

When the VPN connects, a blue window will appear toward the lower right side of your screen.



When you're done using the VPN connection, disconnect it.

  1. Click on the Hidden Icon menu (shown as an upward pointing arrow near your system clock).
  2. Click the Cisco AnyConnect icon.
  3. In the window that appears, click the Disconnect button.

Taskbar Icon


Troubleshooting and the Advanced window

If you encounter problems using the VPN, contact the Technology Services Help Desk.

The Cisco AnyConnect VPN client gathers information that can help you with troubleshooting speed or connectivity issues.  It may be helpful to open the Advanced window while troubleshooting with the Help Desk.

To open the Advanced window:

Advanced Window

  1. Click the gear icon toward the lower left corner of the VPN window.
  2. Choose among the tabs as directed to help your Help Desk consultant with troubleshooting.

KeywordsVPN, Cisco, AnyConnect, Windows, 7, 8, 8.1, 10, 11 win how to set up setup install   Doc ID47507
OwnerNetwork E.GroupUniversity of Illinois Technology Services
Created2015-02-23 15:49:54Updated2023-01-13 16:22:23
SitesUniversity of Illinois Technology Services
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