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Digital Signage, Vendor Resources

Four Winds Interactive Support Resources

Reference Link:

Four Winds Interactive provides support through their FWi Community site.

The direct link site is: https://fourwindsinteractive.force.com/

Documentation:

Digital Signage Services at Illinois uses Content Manager and Content Player software from Four Winds Interactive (FWi). All documentation from Four Winds Interactive is provided through  FWi Community which requires a separate login to use. A login can be requested from their contact page: https://www.fourwindsinteractive.com/contact-support and using your University of Illinois email address as your FWi login. 

Support:

If you would like assistance from the Digital Signage Service in contacting FWi, please send an email request to digitalsignage@illinois.edu .

Contacting FWi directly is also a supported option. Support requests to FWi should be directed to (720.259.5000 or 1.877.204.6679); or the their webform https://www.fourwindsinteractive.com/contact-support

Notes:

Also note that as of April 1, 2017 Four Winds Interactive will no longer accept direct email support requests via the support@fourwindsinteractive address.




Keywords:Digital Signage, FWi, Documentation four winds   Doc ID:65192
Owner:Brian D.Group:University of Illinois Technology Services
Created:2016-07-18 10:19 CSTUpdated:2019-10-08 14:53 CST
Sites:University of Illinois Technology Services
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