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Digital Signage, Vendor Resources

Campus Digital Signage Service support resources for our vendor, Poppulo

Poppulo Community Website

Reference Link: https://fourwindsinteractive.force.com/

Poppulo (formerly Four Winds Interactive, or FWi) provides support through their Poppulo Community site. Note that a user account is required to use the community website. A login can be requested via the following form using your University of Illinois email address as your Poppulo login: https://fwi.tfaforms.net/322945 

Documentation: Digital Signage Services at Illinois uses Content Manager and Content Player software from Poppulo. All documentation from Poppulo is provided through the Poppulo Community site above.

The Digital Signage Service has some documentation available in our shared Box folder: https://uofi.box.com/v/digitalsignage  

Support: If you would like assistance from the Digital Signage Service in contacting Poppulo, please send an email request to digitalsignage@illinois.edu

Contacting Poppulo directly is also a supported option. Support requests to Poppulo should be directed to the Need Help or Support? tab on their company contact page: https://www.poppulo.com/contact-us .  As of April 2017, email support requests are non longer accepted.

Poppulo Harmony Web App (formerly FWi Cloud)

Reference Link: https://fwicloud.com
Poppulo Harmony is primarily used by Digital Signage Services for managing player licenses; however, the site also offers some ability to manage digital signage player via the Devices module. The university has a limited number of licenses for accessing Poppulo Harmony that can be assigned to the primary signage manager for units that use the service. For access, please send an email request to digitalsignage@illinois.edu and we can work on configuring Poppulo Harmony access.




Keywords:Digital Signage, FWi, Documentation four winds, fwi cloud, poppulo, harmony   Doc ID:65192
Owner:Brian D.Group:University of Illinois Technology Services
Created:2016-07-18 10:19 CSTUpdated:2022-12-02 13:59 CST
Sites:University of Illinois Technology Services
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