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Digital Signage, Vendor Resources

Four Winds Interactive Support Resources

Reference Link:

https://fourwindsinteractive.force.com/

Four Winds Interactive (FWi) provides support through their FWi Community site. Note that a user account is required to use the community website: a login can be requested from their contact page: https://www.fourwindsinteractive.com/contact-support using your University of Illinois email address as your FWi login.

Documentation:

Digital Signage Services at Illinois uses Content Manager and Content Player software from Four Winds Interactive (FWi). All documentation from Four Winds Interactive is provided through  FWi Community which requires a separate login to use.

Support:

If you would like assistance from the Digital Signage Service in contacting FWi, please send an email request to digitalsignage@illinois.edu

Contacting FWi directly is also a supported option. Support requests to FWi should be directed to (720.259.5000 or 1.877.204.6679); or the their webform https://www.fourwindsinteractive.com/contact-support


NOTE: As of April 1, 2017 Four Winds Interactive will no longer accept direct email support requests via the support@fourwindsinteractive address.




Keywords:Digital Signage, FWi, Documentation four winds   Doc ID:65192
Owner:Brian D.Group:University of Illinois Technology Services
Created:2016-07-18 11:19 CDTUpdated:2020-03-17 08:16 CDT
Sites:University of Illinois Technology Services
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