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Topics Map > Communication and Collaboration > Email

Office 365, Email, Exchange, Outlook, Add a second account to Outlook

How to add a Resource/Group account to Outlook

If you have access to a shared mailbox (resource account), it is possible to add it as a second account to Outlook.  This allows you to use your email account as well as the resource account at the same time.

Method 1: Adding a second Exchange/Office 365 Account to Outlook:
If you also have send-as permission on the resource account, this process will place messages sent from the resource account into the Sent Items folder of the resource account. Outlook will also create a separate cache file (.OST) for each account, which can really help with performance and file size limits.
  1. Open Outlook.
  2. Click on File
  3. Click on Account Settings. And Account Settings, again. You should see your account already listed.
  4. Click New.
  5. In the E-Mail Address Box, enter the email address of the resource account (e.g. resource-account@illinois.edu).
  6. Leave all other fields blank.
  7. Click Next.
  8. Outlook will prompt for a username and password.
    1. Enter your email address (e.g. NetID@illinois.edu) as the login name.
    2. Enter your email password.
  9. Click Finish.

Method 2: Adding an additional Exchange/Office 365 mailbox to Outlook:
If you have send-as permissions on the resource account, this process will place messages sent from the resource account into your Sent Items folder. All mailboxes will be cached to the same file (.OST) which can have a negative impact on performance and reliability.
  1. Open Outlook.
  2. Click on File.
  3. Click on Account Settings. And Account Settings, again. You should see your account already listed.
  4. Click on your account.
  5. Click on Change.
  6. Click on More Settings...
  7. Click on the Advanced Tab.
  8. Click Add.
  9. Type in the Account Name (eg. Resource Account.)
  10. Click OK.
  11. Click Next.
  12. Click Finish.
  13. Click Close.




Keywords:Email Exchange Outlook resource shared sent folder mailbox sent folder   Doc ID:68017
Owner:Office 3.Group:University of Illinois Technology Services
Created:2016-10-25 09:50 CDTUpdated:2019-09-23 11:23 CDT
Sites:University of Illinois Technology Services
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