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Office 365, Email, Configure the Mail and Calendar app for iPhone or iPad

Office 365 email configuration steps for Mail and Calendar app for iOS.

  1. Open the Settings app, scroll down, and tap Mail. It has a gradient blue icon with a white envelope, and will be in the same section as other built-in apps (Contacts, Calendar, Notes, Phone, etc.)
  2. Tap Accounts to see a list of accounts you've already set up in iOS.
  3. Tap Add Account at the bottom of this list, and select Microsoft Exchange from the options.
  4. Enter your full University email address (usually your NetID followed by in the Email field. The Description field will automatically fill in "Exchange", though you can change it to any title you'd like it to appear under in the Accounts list.
  5. Tap Next in the upper-right corner. A popup will appear asking about discovering your Exchange account information, and if you'd like to Configure Manually or Sign In. Select Sign In.
  6. A University-branded sign in screen will load, with your email already filled in and a prompt for your password. Use the same password as for other University services.
  7. You may be asked to perform 2-factor authentication if you have it configured for your account.
  8. Read the warning about iOS Accounts, and select Accept.
  9. Select the Exchange-related features you'd like to use for your account, and select Save.
  10. Navigate to the Mail app to verify that your University account appears there now. It may take several minutes to download the contents of your mailbox.

These settings have been verified to be accurate using an iPhone XS Max with iOS 15.5, but should be similar for any iPhone or iPad with any relatively recent version of iOS.

These steps can be used to add multiple University accounts to the same device, if required.

See Also:

Keywords:microsoft office365 o365 configure configuring ios7 ios8 7 8 ios8 ios10 ios11 iphone ipod ipad apple mobile client configuration accessing setup phone   Doc ID:81535
Owner:Jackson M.Group:University of Illinois Technology Services
Created:2018-04-10 15:04 CDTUpdated:2023-02-23 13:16 CDT
Sites:University of Illinois Technology Services
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