WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages
WSAA Support Options for Customers
Transfer a ticket in TeamDynamix
Change responsibility for the ticket to UIUC-TechServices-WSAA Infrastructure (Group).
Send an email to WSAAsupport@illinois.edu to create a ticket for the WSAA Infrastructure group.
Call the Tech Services Help Desk at 217-244-7000 and ask for WSAA After Hours support. This option is only for emergencies. Calls will be handled by the Help Desk by calling WSAA members listed in the