Managed Systems and Services, Windows Server System Administration Support & Outages

Managed Systems and Services provides managed systems in virtual hosting or cloud environments, including a Windows Server System Administration service (formerly known as Windows Server Administration & Applications). This service is used by many units across campus.

More details about this offering can be found in the catalog here: Windows Server System Administration Service

For support with these servers, click the I need help with System Administration button on the right side of that catalog page or send an email to WSAAsupport@illinois.edu to create a ticket.

In the event of an emergency, call the Technology Services Help Desk at 217-244-7000 and ask for WSAA After Hours support, or mention KB 88564, and indicate the urgency of the situation. The Help Desk will use internal communication channels to reach the appropriate technicians.


Keywords:
WSAA After Hours mss wssa support outage down degraded broken webpage illini my myillini admissions admission administration applications 
Doc ID:
88564
Owned by:
Help Desk Technology Services G. in University of Illinois Technology Services
Created:
2018-12-18
Updated:
2025-03-27
Sites:
University of Illinois Technology Services