WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages

Who do I contact if services supported by WSAA are not working correctly?

WSAA Support Options for Customers

Email

Send an email to WSAAsupport@illinois.edu to create a ticket for the WSAA Infrastructure group.

Phone

In the event of an emergency, call the Technology Services Help Desk at 217-244-7000 and ask for WSAA After Hours support.. Calls will be handled by the Help Desk by calling WSAA members listed in the Contacts Database.



Keywordssupport outage down degraded broken webpage illini my myillini admissions admission wsaa mss service   Doc ID88564
OwnerHelp Desk T.GroupUniversity of Illinois Technology Services
Created2018-12-18 13:00:36Updated2024-03-15 14:15:30
SitesUniversity of Illinois Technology Services
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