WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages
Who do I contact if services supported by WSAA are not working correctly?
WSAA Support Options for Customers
Send an email to WSAAsupport@illinois.edu to create a ticket for the WSAA Infrastructure group.
Phone
In the event of an emergency, call the Technology Services Help Desk at 217-244-7000 and ask for WSAA After Hours support.. Calls will be handled by the Help Desk by calling WSAA members listed in the Contacts Database.