2FA, No bank account , No Duo device available, Password Expired
I'm stuck trying to access my account. I let my password expire (or forgot it) and changed phone numbers. I don't remember my bank account either, what can I do?
Please contact the Help Desk, they have a process to help.
4) Customer gets a temporary passcode to their recovery email
5) Customer selects the link in the original password recovery (in step 1) email a second time
6) Customer will arrive at the 2FA challenge screen again
7) Customer will select use a temporary passcode and enter in password they received in step 4.
8) They're in! Have them update everything!