We continue to see intermittent problems with access to Kaltura. The service is working normally most of the time, but it is intermittently slow with uploads or playback. The vendor continues to work on the problem by adding additional resources.
Users are encountering "access denied" or API errors while attempting various tasks on Mediaspace. In most cases, this is a transitory issue on Kaltura's servers. Users who try again almost immediately are able to complete their tasks.
If the error is encountered: