Client Services Support, Windows Updates through MECM

This document is presented in two parts. The first part reviews the process by which Windows Updates are displayed when pushed through Microsoft Endpoint Configuration Manager (MECM) and shows you what to expect when viewing update advertisements from the Software Center. The second part specifically addresses advertisements that you may see in Microsoft Office programs when there are Office updates pending.

    Update Advertisements from Software Center

    When updates are pushed through MECM, they no longer show up in the “Updates and Security” section of your settings menu. Windows Updates from SCCM are pushed through an application called Software Center. Updates will be pushed to Client Services supported computers approximately 24 hours after they are released by Microsoft. Microsoft releases updates on the 2nd and sometimes the 4th Tuesday of each month.

    Windows 10 start menu with Software Center highlighted

    When you have an update available, you’ll see a pop-up in the corner of your screen indicating that Software Changes are required:

    Software Changes are required advertisement

    If you click on the pop-up advertisement, you’ll see the following options for scheduling your updates:

    decorative figure
    1. Install software right now
    2. This is the recommended option. If you are able to close out of active programs and install updates as soon as you see this advertisement, that is the best option and will lead to the fewest interruptions.
    3. Install outside my business hours
    4. You have the ability to configure your business hours here, the default is set to 8:00AM-5:00PM. This sets a timer on the updates, so that they will begin installing after your set business hours end.
    5. Snooze and remind me
    6. You can choose a specific time to be reminded, or just choose “later”.

    Note: There is a scheduled deadline for these updates to be installed. You can see this deadline under the More information header in the Software Center advertisement. If you do not install updates by the listed deadline, they will be automatically installed during the next Maintenance Window. The Maintenance Windows occur every Tuesday, Wednesday, and Thursday from 9:30am – 1:30pm.

    Software Center advertisement with the maintenance window text highlighted

    If you want to see specifically how many or which updates are pending installation, you can click the down arrow next to More information. This will display a list of pending updates.

    decorative

    If you click on the View in Software Center link, you can then see a full list of the pending updates and either install the whole group or install/schedule each individual update.

    View in Software Center link is highlighted, directly below the More information text

    List of available updates within Software Center application is shown with the install all button in the upper right corner of the screen highlighted

    Install and Schedule button are highlighted on the individual update page within Software Center

    Restart your computer advertisement is displayed

    If you choose to delay updates, you will continue to be prompted with the following screen as you get closer to the deadline for applying changes. As written in the advertisement, your computer may restart before the published deadline if updates that require a computer restart are installed outside of business hours. It is highly recommended that you choose Restart Now if you are prompted with the above advertisement. Otherwise your work may be disrupted when your computer automatically restarts.

    MECM Updates & Office

    If you have updates pending, that you’ve “snoozed” or scheduled to install outside of your business hours, you may see a notification in the top ribbon while you’re working in Microsoft Office products such as Outlook, Word, or Excel. This notification is letting you know that at least a portion of the updates that are available are for Microsoft Office products.

    Yellow ribbon advertisement is displayed within the Microsoft Outlook application below the Outlook men ribbon

    If you choose to install updates through Software Center, no action is required when you see one of the yellow ribbon advertisements. If you would like to install only the updates for Office, you can click the Update now button. After that, you’ll be prompted to close any open Office programs (see figure below).

    Office advertisement with Continue and Cancel options prompting the user to save work before closing applications

    Office will close any programs that are still open when you click the Continue button

    Office advertisement indicating that Office is closing applications

    Once Office updates are installed, you’ll see the following screen indicating that you can re-launch Office programs:

    Office advertisement indicating that Updates were installed and you can now use Office applications

    If you have any questions or concerns regarding this process, please submit a ticket to servicedeskaits@uillinois.edu




    Keywords:MECM, SCCM, Windows Updates, AITS, System Office   Doc ID:102101
    Owner:Lillian H.Group:University of Illinois Technology Services
    Created:2020-05-15 09:20 CDTUpdated:2020-05-19 08:24 CDT
    Sites:University of Illinois System, University of Illinois Technology Services
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