Technology Services at Illinois, Illinois Support Contact App, I cannot change the "Internal only" and "Internal Order" of my office.

Overview

The Illinois Support Contact App holds the information to populate the Help Desk page of the UIUC Tech Help Center (https://help.illinois.edu/helpdesks). A specific unit can also pull information from this application to present on additional web pages as desired.

Contents:

What is the Illinois Support Contact App?

The Illinois Contact Support Application is a repository that contains area, unit, and office information, including hours of operation, address and email, websites, and other notes.

This information is used for the UIUC Tech Help Center Help Desk page. It also can be accessed through a common language (JSON) so information can be shared on any website.

Contact and Support:

  • For help with the Illinois Support Contact App, submit a help request to the TDX at Illinois service team.

 

I cannot change the "Internal only" and "Internal Order" of my office.

Only an area administrator can change the “Internal Only?” value of an office. Only a global administrator can change the “Internal Only?” value of an area.




Keywords:Support, help desk, help desks, help, in-person, IT support, tech support, ticket, request   Doc ID:120273
Owner:Rob W.Group:University of Illinois Technology Services
Created:2022-08-05 08:10 CSTUpdated:2022-09-15 09:44 CST
Sites:University of Illinois Technology Services
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