Xfinity On Campus, Error Code FEDX10001

This article explains what to do with tickets about Xfinity On Campus or HBO Max.

Tickets will occasionally come in asking about either setting up Xfinity On Campus, or setting up HBO Max via Xfinity On Campus. You may also get requests about Xfinity On Campus throwing a FEDX10001 error, that looks like this:

We are unable to determine your campus residency. Error Code FEDX10001

The Xfinity On Campus program is no longer offered by the University of Illinois. Students cannot activate it, nor can they activate HBO max using this service. This program was supported by University Housing Technology. Their website and contact information can be found here, if you have any questions.

Keywordsxfinity, xoc, xfinity on campus, hbo, hbo max, fedx10001, fedx, unable to determine campus residency   Doc ID123775
OwnerBrendan T.GroupUniversity of Illinois Technology Services
Created2023-02-02 10:46 CDTUpdated2023-07-10 09:26 CDT
SitesUniversity of Illinois Technology Services
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