Illinois AnyWare, Multi Factor Authentication (MFA)

Illinois AnyWare requires multi-factor authentication (MFA) for any login. You will be shown a Duo Security prompt after selecting a desktop.

More information about multi-factor authentication for Illinois accounts can be found here: Multi-Factor Authentication (MFA), Introduction

Already Enrolled

If your account already has a Duo device available, you'll see a prompt as the desktop launches:

the Duo prompt, asking for the user's response from one of a list of devices

Not Yet Enrolled

If your account is not enrolled in Duo/MFA when you attempt to launch a desktop, you'll instead be shown an error message stating "Access is not allowed because you are not enrolled in Duo."

an error message stating "Access is not allowed because you are not enrolled in Duo."

You won't be able to use Illinois AnyWare until this is set up for your account. Follow the instructions here: Multi-Factor Authentication (MFA), Enrollment

Support

If you're having trouble with Illinois AnyWare or multi-factor authentication, reach out to the Technology Services Help Desk by email at consult@illinois.edu or by phone at 217-244-7000.


KeywordsUIUC AnyWare. UIUCAnyWare, Citrix, Citrix Workspace, Remote Apps, Remote, Remote Computers, Browser Connection, Virtual Apps, Virtual, VCL, Virtual Computer Lab, VDI, Virtual Desktop Infrastructure, Desktop, Applications, file management, files, one drive, cloud, file save, file saving, anywhere where, Illinois AnyWare   Doc ID129603
OwnerICS T.GroupUniversity of Illinois Technology Services
Created2023-07-07 11:33:25Updated2024-06-03 14:08:54
SitesUniversity of Illinois Technology Services
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