TDX (TeamDynamix) Resources
TDX Service Teams
Log into TDX
System Provided TDX Resources, Updates and Decisions
TeamDynamix, Application Admin Tips - Collection of resource links for common App Admin tasks.
TeamDynamix, Technician Training Overview - System provided TDX Technician Training Overview.
System TDX KB Articles - List of System provided TDX KB articles.
System TDX Website - System TDX website that provides the overview of phases, governance, list of groups using TDX, and more.
- 2024 Monthly TDX Communications and Announcements (located on the System TDX Website) – Monthly updates on TDX across the System.
TeamDynamix, Collaborative Board/Global Admin Board Decisions - This article provides information about decisions regarding the TeamDynamix (TDX) platform. Decisions made by the Collaboration Board and the Global Admin Board are contained within.
Technology Services at Illinois, TeamDynamix Application Changelog - This page contains information about changes to the TeamDynamix platform.
- TDX, U of I Main Advisory Group Charter - This is the charter for the U of I Main Advisory Group, the governing group for the TDX shared U of I Main ticketing Application.
Training and Instructional Videos
Spring 2023 IT Pro Forum – TDX 101 – Getting to Know TeamDynamix - Learn where to find resources and information about the TDX service, get a better understanding of how to use the tools, and see how others around the U of I system use them.
Spring 2023 It Pro Forum - Pretty TDX Ticket Metrics Using Splunk Dashboards - Learn how to create beautiful charts and graphs from your TDX Ticket data using Splunk dashboards. A combination of TDX Ticket Reports, the TDX API, and Splunk are used to create a colorful, visual dashboard showing off metrics such as "Open Tickets by Assignee", "Tickets Resolved by Assignee", "Stale Tickets", "Created vs. Resolved", "Average Age of Open Tickets" and more.
TDX CTC training videos on Media Space - Videos within the TDX CTC Media Space
Training videos from 2019-2021 - Older TDX Training Videos
App Admin Training Videos – University of Chicago YouTube playlist with App Admin Training videos, 2022
Asset Management Demo - (login required), 2019
Box - Demo videos - (login and Box folder access required), 2019
TeamDynamix Website
Get a TeamDynamix Account – Allows you to post and see comments in the TeamDynamix collaborative Questions Forum with other TDX customers.
Questions Forum – Collaborative space with other TDX customers.
TeamDynamix Solution Guides - TeamDynamix provided guides on how to use TDX e.g. forms, workflows, assets, etc.
TeamDynamix Knowledge Base - The knowledge base provided on the TeamDynamix website.
TeamDynamix Converge & iPaaS Workshops - Session presentations from past CONVERGE client summits and iPaaS Workshops.