Bitwarden, FAQ
Bitwarden is the university's preferred password manager. Bitwarden is a password management service that stores sensitive information and credentials, such as websites and resource accounts. If you are not in a department or group that uses the Enterprise Single Sign On (SSO), you can only set up a Personal Account that does not use SSO.
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Personal Bitwarden Account (I am not a member of a department that has a Bitwarden Collection)
- If your department does not need a shared collection, individuals may create a personal account using their @illinois.edu email address.
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Create a Personal Bitwarden account here Create Account/Bitwarden Vault. Personal accounts are not included in the Bitwarden Illinois Organization and do not have the ability to use Single Sign On.
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Getting Started with Bitwarden : Getting Started Individual End User
- Support Contact for any Personal Account: Bitwarden Support
When would I need to request Illinois Enterprise Single Sign On Bitwarden Collection for my department/team/project?
- To use the Bitwarden Illinois Organization, an assigned collection/vault must be created.
- Types of Collection/Vaults:
- Departmental
- Projects are listed under the project number assigned by the PMO, and are separate from departments.
- Virtual Teams - This would include people outside of your department that needs access to the secrets/passwords specific to that collection.
- Types of Collection/Vaults:
- The creation of this assigned vault (also known as a collection) must be requested via go.Illinois.edu/bitwarden-request.
- Manage password credentials to multiple applications and resources for a specific department, team or project.
- Provision Request form can be found at go.Illinois.edu/bitwarden-request
Best Practices - Illinois Enterprise Single Sign On Collections
- You should create a personal account with your personal email to save your personal work passwords/secrets.
- Collections are to control permissions; not to create folders to organize secrets.
- You cannot use Files in Bitwarden in Collections to organize
- Because of this we recommend that you use the naming convention to sort your secrets
- Currently, folders are only implemented for the personal vault; folders for the organizational vault are a pending feature request. Once implemented, this would allow folders to be used to organize the secrets. You can go to https://community.bitwarden.com/t/shared-sub-folders-to-organize-items-inside-collections-nested-inheritance/873 to express interest in this feature.
- Authman (Grouper) is authoritative. AD groups will not be used to populate Bitwarden.
- Sends are disabled, there are no security controls currently, so it has been turned off.
- If you need to share a single password with a person or group, continue to use PEAR.
Support Information for End Users who are using the Enterprise Single Sign On
Contact IAMU by email techservices-iamu@illinois.edu if you have any of the following issues: (Please include Department/Project or Virtual Teams Name.)
- If you forget your Bitwarden MasterPassword and you are a member of the Illinois Organization.
- If your group or department needs a new Collection.
- If your group needs assistance with your Authman groups.
- If a person is removed from the Authman Group and re-added, you must submit a request to restored the access.
- If an invitation needs to be resent for an Enterprise Single Sign On account, include a list of the NetIDs.
Instructional Documents and Helpful Hints
- Invitations for Bitwarden Illinois Organization will be created once the user is added to the appropriate Authman Group.
- This will take place within an hour of being added to an existing group.
- An additional 15 min after accepting the invitation, the Collection should be accessible.
- Personal Bitwarden Accounts will get a verify email request directly from Bitwarden.
- Identity and Access Management, Bitwarden, Logging in for the first time with the Illinois Organization