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Microsoft's New Teams Known Issues

This document serves as a comprehensive list of known issues with New Teams

Microsoft's New Teams is not without issues. Microsoft has compiled a list of known issues that can be read about here: Known issues in the new Microsoft Teams desktop client - Microsoft Teams | Microsoft Learn 

If you are experiencing difficulties with launching New Teams after upgrading from Classic Teams, this article may help to troubleshoot and resolve the issues: Resolve issues when starting the new Teams app

Microsoft has also provided a handy document that documents changes and features that were renamed or moved around in New Teams: What is changing in the new Microsoft Teams - Microsoft Teams | Microsoft Learn 

If you are experiencing an issue not currently listed please take a moment to fill out this form: https://forms.microsoft.com/r/aA9s24zMWv
Note: This form does not create a TDX ticket. The form is to collect known issues in a singular location that may not be known to the support team. If you do have an issue that needs an immediate response please log a TDX ticket to consult@illinois.edu

A list of current issues with New Teams

New Teams changes and issues affecting our tenant

Issue

Workaround/Solution

Adding Box to Teams channels no longer functions via Microsoft's Add Cloud Storage option. As it only supports OneDrive at this time. Method 1 in this kb currently works in New Teams to add Box to a Team's tab: https://answers.uillinois.edu/108149
Adding a website to a Team with the Website app may sometimes fail to render or say something went wrong. This is mostly relevant to websites that require authentication including Box and Planner. Microsoft has provided a document detailing the website and its inability to not display websites correctly with the only work around being to open the website in a browser: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/tabs/websites-not-loaded-new-teams
MP50 integration with New Teams on MacOS is officially unsupported by Microsoft.  Only the audio inputs/outputs will work.   Microsoft hopes to provide support in the future, but as of now there is no solution for this issue. 
MP50 integration with Windows is suffering from several deficiencies in button interop and call control.   There is an existing ticket with Microsoft to fix these issues.  Fixes to many issues are expected in early April. 
Better Together over Bluetooth integration between all models of IP Phones (Yealink and Poly) and New Teams does not work. This is a Windows only feature.  

Microsoft is aware of the issue and hopes to have this resolved sometime in April. 

When you turn on the Try the new Teams toggle in classic Microsoft Teams, the new Teams app doesn't start. Instead, a banner appears and displays the following error message: Something Went Wrong

Microsoft suggested troubleshooting, clear Teams cache: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/resolve-new-teams-launch-issues



Keywords:
Teams 
Doc ID:
135987
Owned by:
Lync M. in University of Illinois Technology Services
Created:
2024-03-12
Updated:
2024-06-21
Sites:
University of Illinois Technology Services