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cPanel, OS Upgrade Known Issues and Troubleshooting
The cPanel server will be/was upgraded from CloudLinux 7 to CloudLinux 8 between September 19-September 21. While we tested as thoroughly as possible, some things might require tweaking after the upgrade. We will keep a list of known issues and troubleshooting steps here so that any issues can be resolved as quickly as possible.
Known Issues
Testing Suggestions
- Log in to cPanel and verify that your accounts are available
- Visit your website and verify that it displays correctly
- Log in to your website backend (if applicable) and verify that you can access any dashboard or admin features
- Test creating new pages
- Test editing existing pages
General Troubleshooting Steps for Websites
- Reset the PHP Version
- Check your log in <documentroot>/error_log, or other directories that contain web applications such as public_html/wp-admin for WordPress users.
- Clear your browser cache
- Log out and log back in