Identity Management, Multifactor Authentication (MFA) Changes

This page describes the changes to multifactor authentication that users will experience starting March 10, 2025.

What's Changing? 

Starting March 10, 2025, there will be a change to the multi-factor authentication (MFA) system. This change aims to enhance both security and user experience.

Current Process: Users are automatically redirected to complete authentication with Duo after entering their password. 

New Process: After entering their password, users will encounter an additional prompt. Clicking "Continue" will allow them to authenticate with Duo as usual. See the screenshot below: 

             

If you wish to authenticate with Microsoft Authenticator 

  • Want to set up Microsoft Authenticator app?

    • The Microsoft Authenticator app is available on iOS and iPadOS (15.0 or later) as well as Android (8.0 and later).

    • Download the app and add this method via https://aka.ms/mfasetup.

    • You will need to perform MFA before you can add a method, so you can use Duo here.

  • Already have Microsoft Authenticator app?

        After registering with the Microsoft Authenticator, you will see the screen below. Click on the "Other ways to sign in" link to use the Microsoft Authenticator. 

         

  • After clicking on "Other ways to sign in," select the option "Approve a request on my Microsoft Authenticator app."


Keywords:
mfa multi-factor multifactor authentication changes duo entra id microsoft msa authenticator app 
Doc ID:
143926
Owned by:
Identity and Access Management in University of Illinois Technology Services
Created:
2024-10-21
Updated:
2025-02-21
Sites:
University of Illinois Technology Services