Topics Map > Accounts and Passwords

Accounts, NetID, Annual NetID Password Expiration

Your NetID password expires once a year. You can update your password with the Password Manager and security questions, in person at the Help Desk, or with a password registrar. Mac users may also need to update Keychain information.

For security purposes, Technology Services requires you to change your NetID password at least once a year.

After a year, your NetID password will expire. A few weeks before your password expiration date, you will be notified by email; you will also begin to see warning messages on web pages where you are required to use your NetID password.

You can change your NetID password with the Password Manager.

If you allow your NetID password to expire, you will not be able to access any of the services that require your NetID and NetID password. [For a list of these services, look on the New to Campus, Your NetID page.]

Changing an expired NetID password

If you have allowed your NetID password to expire, you can reset it in four ways:

  • Online: If you have set up your security questions, you can use them to reset your NetID password with the Password Manager.
  • In person: Bring a photo ID to the Technology Services Help Desk.
  • Within your department: If your department or unit has a password registrar (that is, someone authorized to set or reset passwords), you may contact that person for assistance.
  • As of August 15, 2011, faxing in a password change is no longer permitted.


If you have trouble

If you have any questions or problems, please contact the Technology Services Help Desk, (217) 244-7000,, or in person at 1211 DCL.


Keywords:NetID, password, expiration   Doc ID:47504
Owner:Dena S.Group:University of Illinois
Created:2015-02-23 15:15 CSTUpdated:2015-08-20 14:12 CST
Sites:University of Illinois
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