Topics Map > Communication and Collaboration > Exchange

Email, Exchange, Thunderbird

This page contains information about how to connect to the Exchange email and calendar service using Thunderbird.

Getting started

Thunderbird is available for several operating systems from (external link).

After downloading and installing it, follow these directions to configure Thunderbird to get your email from the Exchange system.

Request authorization from the Help Desk

If you are a new Thunderbird user, you must request authorization to use IMAP to send email.

Because of a problem with attackers phishing for campus accounts and using the campus mail servers to send spam, the campus mail servers now require an extra layer of approval.

Contact the Help Desk to have your account added to the approved list before sending email via Thunderbird.

  1. In the Mail Account Setup window, enter:
  • Your name: Last name, First name (i.e. Smith, John)
  • Email address:
  • Password: Your AD password
  • Remember password: (optional, your choice)
  • Click Continue.
  • Thunderbird will detect the settings for your account.
  • After your email account is detected, click Create Account.
  • After your account has been created, go to the Tools menu and click Account Settings.
  • Under your account settings, click Outgoing Server (SMTP), then Edit.
  • Change the settings to match these:
    • Description: SMTP-Illinois
    • Server Name:
    • Port: 587
    • Connection Security: STARTTLS
    • Authentication Method: Normal Password
    • User Name: uofi\yournetid or
  • Click OK.
  • Thunderbird is now configured to connect to Exchange.

    Keywords:Exchange, email, calendar, Thunderbird, IMAP, SMTP, SMTP-Illinois, STARTTLS   Doc ID:47659
    Owner:Joshua M.Group:University of Illinois Technology Services
    Created:2015-02-26 12:10 CDTUpdated:2017-10-25 11:20 CDT
    Sites:University of Illinois Technology Services
    Feedback:  3   5