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Pinnacle, Video How to Submit Requests for Service in V7

This page contains instructions for Pinnacle Department Managers requesting new individual Lync accounts in Pinnacle, including private Lync numbers.

What you’ll need

  • Your department number (chart-three digit org code such as 1-xxx or 9-xxx)
  • Name and NetID for person receiving new service and the person must complete the E911 Acknowledgement Form before the service request can be completed.
  • The long distance requirement for the person receiving new service

Logging into Pinnacle

  1. Direct your browser to (requires either an on campus network connection or the VPN) and click Urbana-Champaign.
  2. Log in with your NetID and Active Directory password.

Follow the Step-by-Step Instructions for New Service Request

Keywords:department managers, Lync, accounts, individual, Pinnacle, private Lync numbers, service request, CFOP, OCC Expense Activity, Expense Accounts, MRC, new employee   Doc ID:48561
Owner:Janet J.Group:University of Illinois Technology Services
Created:2015-03-09 16:07 CDTUpdated:2020-06-05 14:23 CDT
Sites:University of Illinois Technology Services
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