Pinnacle, Video How to Submit Requests for Service in V7

This page contains instructions for Pinnacle Department Managers requesting new individual Lync accounts in Pinnacle, including private Lync numbers.

What you’ll need

Logging into Pinnacle

  1. Direct your browser to https://go.illinois.edu/pinnacle (requires either an on campus network connection or the VPN) and click Urbana-Champaign.
  2. Log in with your NetID and Active Directory password.

Follow the Step-by-Step Instructions for New Service Request