Classtech, Troubleshooting, Microphone Volume
Using the microphone in a technology enhanced classroom but there is no sound.
Classroom Microphone Issues
If the microphone in a classroom is not working, make sure the volume is turned up to the maximum level. Some classrooms have a volume knob on the lectern, while others have them on the touch panel. Some classrooms do not have volume controls at all. If you are in a classroom with one, make sure the Mute button is not pressed.
If you are using the wireless microphone, change the battery. Extra batteries are typically provided inside the cabinet.
If none of these strategies work, call Classroom Technologies at (217) 244-7000. Let us know if you need a staff member to attempt a repair during your class session or if you prefer to wait until after your class.
If you receive a call and cannot fix it over the phone and the instructor asks for immediate assistance, go to the room to attempt to fix it in person or radio the other location to send someone if applicable. Come back and make a ticket. If you were unable to solve the issue and assign it to the Technicians Group.