Electronic Directory, How to change an email address in the Electronic Directory

I want to change the email account where my @illinois.edu email gets delivered.

You can change your email forwarding address using the Electronic Directory Editor (EDE) located at https://ede.cites.illinois.edu/ .   However, it is recommended you do not and use the Campus Email resources for your @illinois.edu business.   By law your @illinois.edu business email is is subject to audit so if you use your personal email account for @illinois.edu business then that account is also subject to audit.   

If you choose to redirect/forward your @illinois.edu email then log into the EDE website with your NetID and AD password.   Once logged in you will see a field "mail:"  with an email address.    All NetID@illinois.edu default to one of the following:
  • Faculty, Staff and Grad students use Exchange so the server is defined as:  NetID@mx.uillinois.edu
  • Undergrads use Google Tools so the server address is defined as:  NetID@g.illinois.edu 
If you choose to route your email to an outside server, e.g. @yahoo.com, etc..  then overwrite the email address in the "mail:" field with the desired email address.  In addition, you will need to create a forward rule in your Exchange/Outlook account since email sent from Exchange to an Exchange account never leaves the Exchange server.  The EDE entry is used by the Campus Email Relays to redirect the email as email enters or leaves Campus. See Email, Exchange, How to create a rule to forward mail from OWA Exchange 2010 to another email address for details about creating the Exchange rule.

You can always change it back to the Campus email servers but DO NOT enter you NetID@illinois.edu as your "mail" address because it will bounce.  You need to use one of the servers defined above.   

We are seeing email rejects when users redirect their @illinois.edu email to an outside email account (yahoo.com, aol.com, gmail.com, etc....)    

Why:  More and more domains enforce DMARC policy to help reduce spam. Domain Message Authentication Reporting and Conformance (DMARC) is an email security protocol that verifies the inbound email actually came from a server that is authorized to send email for that domain.   Thereceiving email server checks the 'from' address to verify the sending server in the DNS Sender Policy Framework (SPF) record which defines the servers that are authorized to send email on behalf of that domain.  This verification process ispart of email security protocol and cannot be changed.  

Keywords:Electronic Directory, email forwarding   Doc ID:49154
Owner:ID M.Group:University of Illinois Technology Services
Created:2015-03-18 11:49 CDTUpdated:2018-05-18 15:09 CDT
Sites:University of Illinois Technology Services
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