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Email, Exchange, OWA, Errors logging into Webmail

This page will outline common errors when logging into and their resolution

You could not be logged on to Forefront TMG. Make sure that your domain name, user name, and password are correct, and then try again.
This error indicates you have typed an incorrect username or password. Please make sure you are using your NetID and Active Directory (AD) password.

The Outlook Web App is out of date. Please contact your help desk to get the correct address.
This error indicates your Exchange mailbox has not yet been set up.

:-( Something Went Wrong.  We could not find a mailbox for this user.  Either this recipient has not been configured with a user mailbox or does not have a license assigned.  Please contact your help desk for further assistance.
This error indicates your Exchange mailbox has not yet been set up or you have been migrated to Office 365. You can check that here:

Clearing cache and cookies in your browser should take care of this error.

If anything else happens please contact the Technology Services Help Desk for further assistance.

Keywords:out of date Forefront TMG domain user name password Outlook Web App mailbox configured license assigned, something went wrong,   Doc ID:51062
Owner:Joshua M.Group:University of Illinois Technology Services
Created:2015-05-04 13:44 CDTUpdated:2018-08-09 11:10 CDT
Sites:University of Illinois Technology Services
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