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Canvas@Illinois , McGraw, Cengage, Wiley, Pearson, MacMillan online materials
I'm having trouble accessing McGraw-Hill, Cengage, McMillan, Pearson online products, who do I contact?
There are several classes using McGraw-Hill, Cengage, MacMillan, or Pearson products, some of this material is through Canvas. Unfortunately, the Canvas support team doesn't have access to these materials and thus you will need contact each group's support team:
Cengage (Web Assign):
Student Support: https://cengage.my.site.com/s/login/
Status Page: https://trust.cengage.com
Instructors Only: 877-568-0192
McGraw-Hill :
Faculty hotline: 866-344-2065
Student: 800-331-5094
Cengage (Web Assign):
webassign@illinois.edu
Faculty Support: Customer Service: 800-354-9706 | Technology Support: 800-423-0563Student Support: https://cengage.my.site.com/s/login/
Status Page: https://trust.cengage.com
Wiley Technical Support
http://hesupport.wiley.comInstructors Only: 877-568-0192
Pearson Support:
https://support.pearson.comMacMillan Support:
1) Fill out a form at https://macmillan.force.com/macmillanlearning/s/contactsupport
OR
2 ) Call 1-800-936-6899
Monday - Thursday: 7:00 a.m. - 2:00 a.m. EST
Friday: 7:00 a.m. - 11:00 p.m. EST
Saturday: 11:00 a.m. - 7:00 p.m. EST
Sunday: 11:00 a.m. - 2:00 a.m. EST