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Illinois Compass 2g, McGraw, Cengage, Wiley, Pearson, MacMillan online materials

I'm having trouble accessing McGraw-Hill, Cengage, McMillan, Pearson online products, who do I contact?

There are several classes using McGraw-Hill, Cengage, MacMillan, or Pearson products, some of this material is through Compass. Unfortunately, the Compass support team doesn't have access to these materials and thus you will need contact each group's support team:

McGraw-Hill :

Faculty hotline: 866-344-2065 (it is a Top Account line for our campus.)

Student: 800-331-5094

Cengage (Web Assign):

Faculty Support: Customer Service: 800-354-9706 | Technology Support: 800-423-0563

Student Support:

Status Page:

Wiley Technical Support

Instructors Only: 877-568-0192

Pearson Support:

MacMillan Support:

1) Fill out a form at


2 ) Call 1-800-936-6899

Monday - Thursday: 7:00 a.m. - 2:00 a.m. EST

Friday: 7:00 a.m. - 11:00 p.m. EST

Saturday: 11:00 a.m. - 7:00 p.m. EST

Sunday: 11:00 a.m. - 2:00 a.m. EST

Keywords:McGraw-Hill, Compass, Connect, MyLab, My Lab, Wiley, customer support, hotline, web assign, webassign, MacMillan   Doc ID:56616
Owner:Compass C.Group:University of Illinois Technology Services
Created:2015-09-22 08:47 CSTUpdated:2020-07-23 08:45 CST
Sites:University of Illinois Technology Services
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