Topics Map > Teaching and Learning > Illinois Compass 2G

Illinois Compass 2g, McGraw, Cengage, Wiley, Pearson, MacMillan online materials

I'm having trouble accessing McGraw-Hill, Cengage, McMillan, Pearson online products, who do I contact?

There are several classes using McGraw-Hill, Cengage, MacMillan, or Pearson products, some of this material is through Compass. Unfortunately, the Compass support team doesn't have access to these materials and thus you will need contact each group's support team:

McGraw-Hill :

Faculty hotline: 866-344-2065 (it is a Top Account line for our campus.)

Student: 800-331-5094

Cengage (Web Assign):

Faculty Support: Customer Service: 800-354-9706 | Technology Support: 800-423-0563

Student Support: http://services.cengage.com/student/

Status Page:  https://trust.cengage.com

Wiley Technical Support

http://hesupport.wiley.com

Instructors Only: 877-568-0192

Pearson Support:

Instructors: 1-888-433-8435
Students: 800-677-6337

Visit http://247pearsoned.custhelp.com

MacMillan Support:

1) Fill out a form at https://macmillan.force.com/macmillanlearning/s/contactsupport

OR

2 ) Call 1-800-936-6899

Monday - Thursday: 7:00 a.m. - 2:00 a.m. EST

Friday: 7:00 a.m. - 11:00 p.m. EST

Saturday: 11:00 a.m. - 7:00 p.m. EST

Sunday: 11:00 a.m. - 2:00 a.m. EST






Keywords:McGraw-Hill, Compass, Connect, MyLab, My Lab, Wiley, customer support, hotline, web assign, webassign, MacMillan   Doc ID:56616
Owner:Compass C.Group:University of Illinois Technology Services
Created:2015-09-22 09:47 CDTUpdated:2020-03-27 15:39 CDT
Sites:University of Illinois Technology Services
Feedback:  0   0