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ClassTech, Troubleshooting, Apple TV

Troubleshooting steps for Apple TVs in general assignment classrooms.

  • Ensure that the system is on, and restart it if it was already on.
  • On the control panel, make sure that the Apple TV source is selected.
  • Make sure the user's device is connected to IllinoisNet.
  • Swipe up on your iOS device and select Airplay.
  • Select the room. Slide Mirroring ON to the on position.
  • Enter the 4-digit code displayed on the screen. A new code will be generated and displayed at the start of every session.

  • If the Apple TV is still not functioning, try switching inputs, turning the device off and on again, and then restarting the system. 
  • To disconnect, swipe up from your IOS device, select room, choose device name (iPad, iPhone, etc.).
  • If using a non-iOS device the presenter will need to purchase AirParrot2 for their operating system (Windows, Mac, or Chrome).  AirParrot is available here (

Keywords:classroom technology, audiovisual, AV, projector, CCME, Apple TV, Wireless Presentation, troubleshooting, air parrot   Doc ID:64709
Owner:Class T.Group:University of Illinois Technology Services
Created:2016-07-05 13:11 CDTUpdated:2020-03-17 09:53 CDT
Sites:University of Illinois Technology Services
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