Four Winds Interactive Support Resources
Four Winds Interactive (FWi) provides support through their FWi Community site. Note that a user account is required to use the community website: a login can be requested from their contact page: https://www.fourwindsinteractive.com/contact-support using your University of Illinois email address as your FWi login.
Digital Signage Services at Illinois uses Content Manager and Content Player software from Four Winds Interactive (FWi). All documentation from Four Winds Interactive is provided through FWi Community which requires a separate login to use.
If you would like assistance from the Digital Signage Service in contacting FWi, please send an email request to firstname.lastname@example.org
Contacting FWi directly is also a supported option. Support requests to FWi should be directed to (720.259.5000 or 1.877.204.6679); or the their webform https://www.fourwindsinteractive.com/contact-support
NOTE: As of April 1, 2017 Four Winds Interactive will no longer accept direct email support requests via the support@fourwindsinteractive address.