Blackboard Collaborate Ultra, How to Improve Session Connectivity

This article provides tips on how to improve your Blackboard Collaborate Ultra session if you experience poor connectivity


Note: The Blackboard Collaborate service will retire on June 30, 2020. This article will be unpublished at that time.
The Zoom service is replacing Blackboard Collaborate. It is available starting in Spring 2020.

If you experience issues with lag or your connection drops altogether when using Blackboard Collaborate Ultra, please consult this article for tips to improve the overall experience. Following these steps may improve the performance, though a participant may not be able to control some the administrative functions in a Collaborate Ultra session.