Endpoint Services, SCCM, Requesting and applying drivers

How do I get drivers for my SCCM endpoints?


System Center Configuration Manager (SCCM) Current Branch

Intended Audience

University of Illinois IT Pros leveraging Technology Services Endpoint Service SCCM Current Branch

General Information

The SCCM team is working on a script that should enable IT Pros to package their own drivers. Until that is ready, please submit a request at https://go.illinois.edu/epshelp.

Please keep the following guidelines in mind regarding drivers:

  • Enterprise PCs have a Windows sticker on the tower – this means the Windows OS is certified to have built-in drivers for that model
    • Drivers from the vendor (Dell, HP, Lenovo) may provide additional functionality but are not always necessary
  • Each Windows 10 feature update (e.g. 1909) includes drivers for the enterprise hardware up until its release
    • For example, the 1909 feature update will include drivers for Dell enterprise PCs that were released on September 2019 and earlier
    • New enterprise PC models released after the feature update may require a driver package
  • For boot images, each SCCM Current Branch release (e.g. 1910) includes drivers for enterprise hardware up until its release
    • New enterprise PC models released after the Current Branch release may require additional drivers in the boot image
    • Network and storage controller drivers are generally cumulative and support previous generations of hardware
  • Know when to use the 'Apply Driver Package' vs 'Auto Apply Drivers' steps in your task sequence
    • If you are targeting a single PC model, the 'Apply Driver Package' step works well
    • If you are targeting several PC models, customize the 'Auto Apply Drivers' step to scope the driver search to the models in your environment
      • Select driver categories to limit the scope of drivers for SCCM to search and quickly install drivers
        • Example: Dell, Precision 3420, Windows 10, 64-bit, Desktop
      • The default 'Consider drivers from all categories' option will likely cause SCCM to time out while searching thousands of drivers

Keywords:EPS SCCM TechS-EPS-SCCM drivers "boot image" MECM   Doc ID:75318
Owner:EPS Distribution List .Group:University of Illinois Technology Services
Created:2017-08-04 16:03 CDTUpdated:2020-02-11 15:38 CDT
Sites:University of Illinois Technology Services
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