This KB article describes how to create new Templates and Template Categories in Four Winds Interactive version 5.3 and later as implemented by the Illinois Digital Signage Service and highlights the changes from previous implementations.
Before the implementation of FWi (Four Winds Interactive) version 5.3 and a shared database model, many users were accustomed to creating new Templates and Template Categories using the main toolbar (e.g. Template -> New and Template -> New Category). With the implementation of the shared database model, this method is no longer available. These options are “greyed-out.”
The reason for this is that using the New Template and New Template Category feature from the main menu attempts to create them at the root level, which is not available for end users in the shared system. Departments can only create new Templates and Template Categories within their own departmental Template Category or a shared Template Category to which they have proper permissions.
Use the Template Panel