College of FAA: Crashplan
Technology Services at FAA uses a desktop computer service called CrashPlan. This service provides customers with a way to back up some or all of the files on their university-owned workstations. CrashPlan is compatible with both Windows and macOS, and offers a web interface for retrieval of files.
- This document pertains to computers running Windows or macOS within the College of Fine + Applied Arts (FAA).
- If you're from Japan House, KAM, KCPA or the Department of Dance or Theatre, your department uses a backup solution called Crashplan. Please check with your department’s business manager to determine if you will need a CrashPlan license. In most cases, the account has already been provisioned for you.
- If you would like to use this service, please talk with your department’s business manager, who can assist in provisioning your CrashPlan account. Once your account has been provisioned, CrashPlan will be made available for you to install.
- If you are unsure if CrashPlan is provisioned for you, please check with your department’s business manager.
- Go to Finder > Applications > Managed Software Center
- Select the updates tab from the top of Managed Software Center window. “Checking for updates" will display
- Select the Update button
Creating your CrashPlan Account
If you've never logged into CrashPlan before, select New Account. If you're setting up CrashPlan on a new machine, and have logged into CrashPlan elsewear, select Existing Account.
Please choose which version of Microsoft Windows you have installed. If you're not sure, go to Start / right-click on This PC, Computer, or My Computer / select Properties. Details on your Windows installation will be listed near the top.
- Go to Start > Search for and open “Software Center”
- Under Applications, find the Crashplan icon
- Highlight Crashplan
- Select Install
Creating your CrashPlan Account
If you've never logged into CrashPlan before, select New Account. If you're setting up CrashPlan on a new machine, and have logged into CrashPlan elsewhere, select Existing Account.
To log into the CrashPlan application, use your NetID and password. CrashPlan can actively back up 5 machines total.
Initial Backup dialog window after login:
The initial window will display the current information about the backup for the user account on the computer.
The Change button will allow the customer to modify which files and directories are being backed up.
The Backup tab allows the customer to control when and how their files are backed up.
The default Backup Will Run setting is Always. This will provide continuous coverage for files that are created, deleted, or modified.
By default, crash plan only backs up a few folders. The default selects only your user folder. This includes your Box Sync folder, adding unnecessary redundancy. We strongly recommend that you uncheck this folder to reduce backup size and time needed to create the initial backup.
The customer can also enable multiple Backup sets to back up different files at different times.
Restoring from CrashPlan Backup:
This window displays folders and files, along with the date of when they were last backed up.
The links along the bottom will allow the customer to restore files with a variety of options. For more help with restoring files, please contact the Technology Services at FAA Help Desk.
CrashPlan application requirements
CrashPlan is supported on university-owned hardware running Windows 7 or later, or Mac OSX 10.9 or later. This covers the vast majority of hardware in the College of Fine and Applied Arts.
- For additional support please contact the Technology Services at FAA Help Desk.
- Support for installing Technology Services at FAA provided Windows software and updates can be found here.