Email, Active Directory, How to Change Display Name for Staff

This page contains information on changing your display name for Active Directory-based services, including Exchange, Skype for Business, Office 365 apps, and most applications protected by Shibboleth.

This page describes how to change your display name in Active Directory if you are staff/faculty. This change will appear in any service that uses either Campus LDAP or the UOFI Active Directory, including Unified Communications, Exchange email and calendaring, Skype for Business instant messaging, the Illinois Wiki, Compass 2g, and more.

NOTE: If you were ever registered as a student after 2004, you may be able to specify a Preferred First Name as documented here: Email, Active Directory, How to Change Preferred Name for Students

How to change your Active Directory display name

Active Directory and Campus LDAP use legal name information from Human Resources data in Banner to create a display name for you, used by applications. Display names in Active Directory are shown using "lastname, firstname middle" notation for consistency. You cannot change the order in which the name components are displayed.

If you want to change the name displayed, you may change your name using one of three ways:

1. Request a Published/Professional Name to be added to your record

Some faculty prefer to go by a Published or Professional Name (PPN), a name that is widely recognized or published in print that is alternate to their their legal name. The most common example is someone who established their academic reputation under a maiden name, but since changed their legal name due to marriage, and would like to preserve their previously-published name. Please note that the PPN is not designed to replace first names with nicknames, such as replacing "Jonathan" with "Jon", unless there is a well-documented reason. 

The PPN supports an alternate first name, middle name, and/or last name. Changes have been made to various student systems to display a faculty's PPN if one has been entered into Banner. Once in Banner, the PPN, instead of the legal name, will display in Banner Student Self-Service, the mobile schedule application, the schedule extract used for online Course Explorer, some Banner forms, the Banner class rosters, the EDW, the online directory, UOFI Active Directory, Campus LDAP, Exchange email and address book, Skype for Business address book, learning management systems (Compass 2g, Moodle), and most centrally-managed IT services.

Employees or department HR contacts should make a PPN request via email to Once a request is received, Academic HR will send email notification of the name change to both the employee and the department/college contact. The notification will provide a one week lead time for the college/department to dispute the change. If no response is received, AHR will add the PPN in the employee's record in Banner. 

Your legal name will continue to be used in some applications, where required.

2. Change your Legal Name

If your legal name changed, or is displayed incorrectly, submit to your department a copy of the SSN card issued by the Social Security Administration.
(Students can change their legal name using the steps listed in the Enterprise Self-Service Support Tool,) 

3. Specify a Preferred First Name

There is currently no tool to manage a preferred first name (PFN) for staff/faculty. However, if you were ever registered as a student at one of the three university campuses after 2004, you may be able to specify a Preferred First Name using the Student Enterprise Self-Service tool as documented here: Email, Active Directory, How to Change Preferred Name for Students

Keywords:AD Active Directory Exchange Lync Skype for Business display published professional name PPN   Doc ID:80324
Owner:Erik C.Group:University of Illinois Technology Services
Created:2018-02-21 14:21 CDTUpdated:2019-03-07 09:39 CDT
Sites:University of Illinois Technology Services
Feedback:  1   6