Topics Map > Communication and Collaboration > Exchange
Topics Map > Communication and Collaboration > Office 365
Topics Map > Communication and Collaboration > Email

Office 365, Email, New Faculty, Staff, and Graduate Students

New Undergraduate students will get Office 365 mailboxes within 2 hours of when they complete NetID Claim. New Faculty, Staff, and Graduate students will automatically get Office 365 mailboxes as they complete UI New Hire or NetID Claim.

An Office 365 mailbox will be created for them when their new NetID and correct Staff or Student affiliation is added to their account. The Office 365 mailbox will be ready to use about 2 hours after they claim their NetID.

They will be able to use or email clients to access their mailboxes. Please refer to the related knowledge articles below for email client configuration instructions.
The change to campus on-boarding/admit processes - process change details:
Previously, new hires (faculty and staff) and admitted graduate students were asked to create their Exchange mailbox through prompts in UI New Hire or NetID Claim.
Undergraduates were previously provisioned Google Apps at Illinois mailboxes through NetID Claim.
For Undergraduate students, any that go through NetID Claim will receive Office 365 mailboxes withing 2 hours after they claim.
For Staff/Faculty/Graduate students those sites will no longer create mailboxes. Mailboxes will be created through auto-provisioning steps as part of licensing for Office 365.
Staff/Faculty/Graduate students that already have a NetID but have not created their Exchange mailbox will need manual assistance from Technology Services.
Please contact or 217-244-7000 with the NetID and an alternative email address we can use to alert that the mailbox is ready for them.

See Also:

Keywords:exchange, email, office, 365, nessie, new, hire, mailbox, netid claim, UI New Hire, undergrads, undergraduates, inbox   Doc ID:84478
Owner:Office 3.Group:University of Illinois Technology Services
Created:2018-08-02 16:48 CDTUpdated:2023-05-04 13:00 CDT
Sites:University of Illinois Technology Services
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