U of I Box, Changing Campus

I have moved between campuses. How can I get access to my Box account?

The campus selected when logging in to U of I Box returns your NetID and campus affiliation as either netid@illinois.edu, netid@uis.edu, or netid@uic.edu, depending on your selection.

If your campus selection changes, your Box login must be updated to match your NetID and campus.

Please contact your campus help desk with the following details:
Once Box login is updated, select your campus in the selection screen and log in to U of I Box.

Campus Box Support

Urbana-Champaign: http://techservices.illinois.edu/get-help

Chicago: http://accc.uic.edu/service/cso

Springfield: http://www.uis.edu/informationtechnologyservices/contact/

Tier 1 - campus helpdesk

Tier 2

  • Determine if customer has a personal or U of I Box account
  • Escalate to Box Service Managers
  • Escalate to Box Support

Tier 3 - Box Campus Administrators

  • Single Sign On (SSO) issues
  • Account provisioning issues

Check with a supervisor before escalating tickets beyond Tier 1.