Endpoint Services, Maintenance Windows
This article lists established Endpoint Services maintenance windows.
Systems
Dell Data Protect (DDP)
Munki Mac Endpoint Management
System Center Configuration Manager (SCCM) Current Branch
Workspace ONE / AirWatch Mobile Device Management (MDM)
Windows Server Update Services (WSUS)
Affected Customers
University of Illinois IT Pros leveraging one or more of the above services.
General Information
During part or all of the following maintenance windows, EPS services may be down or degraded.
Service
Maintenance Window
Advance Notification to Stakeholders
Dell Data Protect (DDP)
Tuesday - Thursday, 7 AM - 8:30 AM
2 Business Days
Munki / MunkiReport
Monday through Sunday, 7 AM – 9 AM, and during AITS Linux patching windows (generally Sunday)
12 hours for unit provisioning;
2 business days for all other changes
SCCM
Sunday, 5 AM – 10 AM, and during AITS Windows patching windows (generally Thursdays after 5 PM)
2 Business Days
Workspace ONE
Tuesday - Thursday, 7 AM - 8:30 AM
2 Business Days
WSUS
Tuesday - Thursday, 7 AM - 8:30 AM
2 Business Days