Endpoint Services, Maintenance Windows

This article lists established Endpoint Services maintenance windows.


Dell Data Protect (DDP)
Munki Mac Endpoint Management
System Center Configuration Manager (SCCM) Current Branch
Workspace ONE / AirWatch Mobile Device Management (MDM)
Windows Server Update Services (WSUS)

Affected Customers

University of Illinois IT Pros leveraging one or more of the above services.

General Information

During part or all of the following maintenance windows, EPS services may be down or degraded.

Service Maintenance Window Advance Notification to Stakeholders
Dell Data Protect (DDP) Tuesday - Thursday, 7 AM - 8:30 AM 2 Business Days
Munki / MunkiReport Monday through Sunday, 7 AM – 9 AM, and during AITS Linux patching windows (generally Sunday) 12 hours for unit provisioning;
2 business days for all other changes
SCCM Sunday, 5 AM – 10 AM, and during AITS Windows patching windows (generally Thursdays after 5 PM) 2 Business Days
Workspace ONE Tuesday - Thursday, 7 AM - 8:30 AM 2 Business Days
WSUS Tuesday - Thursday, 7 AM - 8:30 AM 2 Business Days

Contact the EPS team

Keywords:eps endpoint maintenance window   Doc ID:89430
Owner:EPS Distribution List .Group:University of Illinois Technology Services
Created:2019-01-31 15:45 CSTUpdated:2020-08-26 09:10 CST
Sites:University of Illinois Technology Services
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