Proctorio, Support and Escalation

Where should I go for help with Proctorio?

Proctorio is an online exam and quiz tool integrated with Compass and Moodle. It is hosted and managed externally by the vendor, not Technology Services. 

Setup and use information can be found here:

Please note, the following things are required for the use of Proctorio:
Before using Proctorio, you should restart your computer and ensure all possible programs are closed.

Technology Services has no access to Proctorio to assist students. For assistance with Proctorio (students/faculty/staff), please go to

There are live chat and email options available ( 

Keywords:CITL Compass 2g proc   Doc ID:99915
Owner:Ryan S.Group:University of Illinois Technology Services
Created:2020-04-01 16:33 CDTUpdated:2020-04-16 14:58 CDT
Sites:University of Illinois Technology Services
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