1. Online tools, Best practices and FAQs
2. 2FA, No password, 2FA device, or bank account on file
3. Kaltura, Using Personal Capture
4. Security, Vulnerability Scanning Program, General Information
5. NetID Claim, How to Claim for Students
6. NetID, Annual NetID Password Expiration
7. Kaltura, Uploading media
8. Security, 3rd-party SSL certificate services, guidance and usage
9. Email, Active Directory, How to Change Preferred Name for Students
10. UIUC AnyWare: Overview
11. Privacy & Cybersecurity, Faculty and Staff Email Auto-forwarding Retirement FAQ
12. U of I Box, Getting Started
13. IT Pros, Mailing lists, tools, and regular events for campus IT professionals
14. Technology Services Printing, Overview
15. Help Desk, What department Help Desks are available?
16. Office 365, Email, Exchange, Mobile Devices with Exchange
17. Technology Services, No Change Periods
18. Canvas, How to request a new space or check status of a request
19. ClassTech, Campus Instructional Facility Microphone Issue Fall 2021
20. VPN, CISCO AnyConnect, Installation Instructions Splash Page
21. Endpoint Services, What Is Endpoint Services?
22. WebStore, Ansys Updates for License Manager 2021 R1 affects versions 2017 to 2020 R2
23. TeamDynamix, Technician Training Overview
24. Cybersecurity, Emergency Incident, Contacting Security
25. Technology Services Endpoint Services (EPS) Portal
26. Technology Services Wi-Fi Help Portal Page - Start Here
27. Office 365, Microsoft Teams
28. ClassTech, Equipment List
29. Skype for Business, General Information
30. Remote Desktop, Enabling and using the Remote Desktop Gateway
31. Active Directory, Group Policy, not working after MS16-072 applied
32. 2FA - 2-Factor authentication topics [Campus login required]
33. Technology Services, Zoom Changelog
34. SSL Certificates, Certificate Service
35. Canvas, Request a Space for a Registrar-Affiliated Course (Detailed)
36. PIE, How do I use publish.illinois.edu?
37. Zoom, Password Protect Previously Scheduled Meetings
38. Illinois App, Troubleshooting
39. Office 365, Gmail, Email, Exchange, Where do I log in?
40. Privacy & Cybersecurity: Authorized Illinois Email (DMARC) Effort FAQ
41. Shibboleth, What is it?
42. Wireless, Finding your device's MAC address
43. Cybersecurity, Phishing Attacks from IRS Lookalike
44. Technology Services, Virtual Private Networking (VPN) Changelog
45. Microsoft 365, How do I undo the "Allow my organization to manage my device" setting?
46. Illinois App, Login problems and authentication loop
47. Endpoint Services, WSUS, What is Windows Server Update Services?
48. Technology Enhanced Classrooms, Building List
49. Endpoint Security, Malwarebytes Remediation for CrowdStrike, What is Malwarebytes Remediation for CrowdStrike?
50. Cloud, Cloud-based storage solutions for campus
51. Endpoint Backup, CrashPlan, Escalation
52. Endpoint Services, What is MECM?
53. Endpoint Services, Workspace ONE, What is Workspace ONE / AirWatch?
54. Endpoint Services, Munki, What is Multi-Tenant Munki?
55. Email, Spam Control, Still receiving email from someone on Block List
56. Endpoint Security, CrowdStrike, What is CrowdStrike?
57. Cybersecurity, Reporting and responding to compromised websites, servers, services, applications, solutions, and other assets
58. U of I Box, Logging in to Box services
59. Zoom, License Eligibility, Why do I only have Zoom 'Basic' Access?
60. Skype for Business, Exchange delegates automatically appear in Skype for Business but do not have delegate abilities
61. Security, Can students have access to system logs?
62. WebStore, SPSS warns, You do not have the correct administrator privileges
63. Illinois Directory, Can I have two email addresses in my Illinois Directory entry?
64. cPanel, Who can have a website on web.illinois.edu?
65. Endpoint Services, Munki, What do I do if Multi-Tenant Munki doesn't have software I need?
66. Zoom, How do I start or schedule a Zoom Meeting?
67. Networking, Iris Scenarios: Port Security - Restricting Port Access to Specific MAC Addresses
68. Technology Services Wi-Fi Help Portal-Troubleshooting
69. Zoom, Breakout Rooms
70. Microsoft Teams - FAQs
71. Endpoint Security, CrowdStrike, FAQ
72. Zoom, Students, Getting Started
73. Identity Management, Tools, Cerebro Overview [Campus login required]
74. U of I Box, Box Terms of Service
75. Skype for Business, Setting Options for Skype Meetings using Outlook
76. VPN, Frequently Asked Questions
77. Zoom, Resource (Service) Accounts
78. Shibboleth, Establishing Your Service in the I-Trust Federation
79. Amazon Web Services, VPC Guide for Illinois
80. Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-IOT
81. Microsoft 365, Licensing and Functionality, FAQ and Information
82. Networking, Lens API Quick Start Guide
83. U of I Box, Protecting High Risk Data with Box High Risk Data Folders [Campus login required]
84. Technology Services Printing, User Credits and Alternate Billing
85. Help Desk, Hola VPN, How to Remove Wi-Fi Security Blocks
86. Identity Management, Changing your NetID
87. Zoom, Event Hosting, Planning your event
88. NetID Change, Merging multiple NetIDs
89. cPanel, SSH, SCP, and SFTP access
90. Illini-Alert, FAQ
91. Zoom, Best Practices for Meetings
92. Remote Access, Turning your mobile phone into a wireless hotspot for your computer
93. Kaltura, Adding collaborators
94. cPanel, Suggestions for Class instructors
95. cPanel, Backup and restore of your website
96. Skype for Business, Voicemail Messages, Greetings, and Settings
97. Security, Cybersecurity Training and Awareness Overview
98. Email, Moving Your Email to Another Service
99. Zoom, FAQ
100. NetID Center, Customer steps after receiving password token
101. Identity Management, Types of Accounts
102. NetID Center, How do I change my NetID Password?
103. Lecture Capture, Equipped Rooms
104. U of I Box, Accounts, Personal and Enterprise Account Conflict
105. Illinois Compass 2g, i>clicker
106. Skype for Business, Joining a meeting
107. Office 365, FAQs for UIUC Microsoft products
108. Microsoft 365, Licensing and Functionality
109. Endpoint Services, MECM, Device Collection Membership Best Practices
110. NetID Claim, Employees, UI New Hire
111. Shibboleth, Setting up a Service Provider
112. Shibboleth, Multi-university configuration
113. NetID Claim, Deactivated, Returning, and Uni High students
114. Endpoint Security, CrowdStrike, Prevention Policies
115. Qualys, Run Scheduled Vulnerability Scans [Campus login required]
116. Illinois Compass 2g, Course Roles
117. U of I Box, Direct links, embedded images, and anonymous file sharing
118. Technology Services Printing, Accounts and Balances
119. SFB Contact Center, Changing Modes in Touchpoint
120. Networking, Contacts Database, How do I add remove or change info in CDB?
121. VPN, CISCO AnyConnect, About VPN Profiles
122. Canvas, Suppressing Profile Picture for Students
123. Endpoint Security, CrowdStrike, Management Models [Campus login required]
124. University of Illinois, General LTI Integrations
125. Help Desk, FAQs for Remote Campus
126. Cell Phones, Procedures
127. Zoom, Sign In Requirements
128. Zoom, Updating Display Name
129. Digital Signage, Sharing Content & Size/Dimensions
130. Pinnacle, Information on Skype for Business (VoIP), Response Groups, Role-based Accounts, and Common-Area Phones
131. Skype for Business, IP Phone Installation and Login
132. LinkedIn Learning, Getting Started
133. Kaltura, Publishing media to media space
134. Kaltura, Known Issues
135. Kaltura, Making a Video Public
136. Zoom, Instructors, Best Practices
137. Skype for Business, Conference Calls, Outside Callers Joining Meetings
138. PIE, Combating Comment Spam
139. Identity Management, Leaving Campus for Faculty and Staff
140. Skype for Business, Control access to your presence information in Skype for Business
141. Kaltura, Instructors, Video quizzing
142. 2FA, Why You Need 2FA and FAQ
143. Shibboleth, Authorization and Shibboleth
144. Email, Missing Emails
145. Office 365, Email, Creating a Resource or Group Mailbox
146. SFB Contact Center, Accessing Call Recordings
147. Skype for Business, Missing or duplicate contacts
148. Kaltura, Captioning Tools
149. 2FA, Authenticating without network access
150. Security, Data Classification
151. Zoom, How to protect your sessions
152. Office 365, Email, Exchange, Outlook, Add a second account to Outlook
153. Zoom, Using authentication options to limit access to your virtual event
154. Lecture Capture, Manual recorders
155. SFB Contact Center, Account Requests for New Agents or Supervisors
156. Web Hosting, RSO Ownership Transfer Procedure
157. Office 365, Email, Exchange accounts
158. Digital Signage, Using duration in FWi Content Manager
159. Digital Signage, Exporting PowerPoint to Video
160. WebStore, Adobe Creative Cloud 2019 Software Release
161. Endpoint Services, Munki, Manifests
162. Endpoint Security, CrowdStrike, Exclusions
163. Office 365, Microsoft Teams Adding Guests
164. SLB, Server Load Balancing
165. ICS, Lab reservations
166. VPN, Connection issues when connecting over IPv6
167. Canvas, About Turnitin
168. ClassTech, Mersive Solstice Configuration for IT Pros
169. WebStore, Microsoft 2019 Product release
170. Tech Services Endpoint Services, MECM Certificate Audit and Reporting
171. Endpoint Security, CrowdStrike, Roles [Campus login required]
172. Email, Spam Control, Requesting a New End User Digest
173. Email, Spam Control, FAQ
174. Kaltura, Bulk upload of multiple files
175. TeamDynamix, Tracking Tickets with the My Work Application
176. Office 365, Email, Exchange, Viewing Another and Sharing Your or Non-person calendar via Outlook Web Access (OWA)
177. Zoom, Instructors, Recommended Default Settings
178. TeamDynamix, Glossary of Terms
179. Skype for Business, Share your desktop or a program
180. Office 365, Adding Box folders to Microsoft Teams
181. Illinois Compass 2g, Viewing the course roster
182. Skype for Business, Private Lines
183. Networking, Firewall, Group Planning Worksheet IPv4
184. Security, Unauthorized use of accounts
185. Networking, Illinois Research Network information for IT pros
186. cPanel, My web site isn't displaying
187. cPanel, How to create a MySQL database on cPanel
188. Illinois Compass 2g, SafeAssign
189. Skype for Business, How to create a role based account
190. Canvas, Roster Uploads, Course Available
191. UIUC AnyWare - General Purpose Machine and Graphics Enabled Desktop - Saving, Uploading, and Downloading Files with OneDrive
192. NetID, Undergraduate to Graduate Transition
193. Technology Services, Munki Changelog
194. NetID Center, Set and modify your recovery options
195. Endpoint Services, Munki, Munki v5
196. Qualys, Access for Vulnerability Scanning and Reporting [Campus login required]
197. Help Desk, Restricting technology access for testing noncompliance COVID-19
198. Active Directory, Account Locked after password reset
199. Office 365, Microsoft Teams Room System Setup
200. Office 365, Basic Guide and FAQ
201. WebStore, Adobe Creative Cloud Enterprise ID FAQ
202. Identity Management, Sponsored NetIDs
203. Kaltura, In-video Quizzing and Canvas
204. The Flexible Work Program, Campus Resources
205. Endpoint Services, Munki, Multi-Tenant Munki Portal
206. Webstore, Microsoft software activation on computers not connected to the UI network
207. Webstore, Order shipment not received
208. Webstore, How to access downloads for previous WebStore purchases
209. Endpoint Security, CrowdStrike, Security Best Practices [Campus login required]
210. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
211. Email, Google Apps @ Illinois, Frequently Asked Questions (FAQs) for Faculty, Staff, and Graduate Students
212. Office 365, Email, Configuring the Outlook App for Android and iOS
213. Kaltura, Creating a Channel Playlist
214. Kaltura, My Media
215. Zoom, Recording to cloud or Illinois Media Space
216. Endpoint Services, MECM - Stand-alone task sequence
217. Office 365, Daily Briefing Email
218. Canvas, Cannot open a file
219. cPanel, Suggestions for Class Students
220. TDX Time Reporting Instructions
221. Kaltura, Scheduling a video to publish in the future
222. Skype for Business, Login Troubleshooting Steps
223. Canvas, Manually Export Your Course from Blackboard (Illinois Compass2g)
224. Office 365, Email, Exchange, How to request an Exchange account
225. Enterprise Self Service, Ordering Transcripts
226. Kaltura, Tagging media
227. College of FAA: Mac OS X - Print Job "On Hold (Authentication required)"
228. Tech Services, Service Management Office, SSL Certificate Best Practices
229. Skype for Business, Voicemail for role-based accounts
230. Zoom, Event Hosting for University of Illinois Attendees with Guest Speakers
231. PIE, Maximizing your storage space
232. Campus Mailing Lists, Unwanted Mail Policy
233. Skype for Business, Participate in Online Meetings with Skype for Business Web App
234. Endpoint Services, Munki, Repository Structure
235. Identity Management, Staff, NetID transfer from another campus
236. Client Services Support, Windows Updates through MECM
237. Email, Spam Control, Digest, Forbidden Error when attempting to modify options
238. Illinois Compass 2g, Problems viewing files in Illinois Compass 2g
239. Email, Undeliverable recipient when sending email error
240. Illinois Compass 2g, Creating Group Assignments
241. cPanel, Getting access and setting permissions
242. cPanel, Understanding cPanel
243. Networking, Iris Scenarios: Search and Sort Tools
244. Networking, Lens API, RESTful LENS API Object Types
245. Campus Mailing Lists, Guidelines
246. Networking, Iris Scenarios: Working with Jacks
247. Skype for Business and Teams VoIP, Supported Devices and Equipment
248. Office 365, Exchange Online Protection, Recipient Limits
249. Identity Management, Leaving Campus Without Graduating
250. Skype for Business, Call quality issues
251. Webstore, Adobe Enterprise Sign In
252. Email, Using the Report Spam Outlook Add-in [Campus login required]
253. Amazon Web Services, Requesting an Account
254. i-card, How do I find my UIN?
255. Endpoint Services, Munki, What are the details of the CSV file used for adding endpoints to Multi-Tenant Munki?
256. Email, Massmail, General Information & Troubleshooting
257. Virtual Hosting, Veeam Backup Self-Service Portal
258. Shibboleth, Login page asking to release data to access some websites
259. cPanel, How to get a custom domain
260. Canvas, Suppressing your Profile Picture for Instructors
261. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
262. Technology Loan Program, Overview
263. Canvas Space Types
264. Endpoint Services, Munki, What software is provided?
265. Skype for Business, Troubleshooting for Response Groups
266. ClassTech, Troubleshooting, USB
267. Endpoint Services, Munki, Deploying Microsoft Office
268. Illinois App, Incorrect Building Status
269. Identity Management, Exchange Email after Retirement
270. Email, Spam Control, How to report a spam or phishing email
271. SharePoint, OneDrive for Business, Office 365, Upload Limits
272. ClassTech, Troubleshooting, Laptop Display (HDMI & VGA)
273. ClassTech, Mersive Solstice, How to Use
274. WebStore, Adobe Creative Cloud Desktop App Trouble and other Issues
275. Zoom, Logging In
276. Office 365, Email, Exchange, How is the Global Address Book updated?
277. Client Services Support, Printers, Connecting to printers on CSSPRINT1
278. Email, Spam Control, URL defense, re-writing
279. Illinois App, Frequently Asked Questions
280. Skype for Business, Adding a Picture to Your Profile
281. Student Technology Program, Overview and Student Resources
282. Endpoint Services, MECM Software Inventory
283. Illinois Compass 2g, Student turning in a video for an Assignment
284. Kaltura, Add Video to a Test in Illinois Compass
285. Facilities, Contacts, OnSite Consulting
286. Email, Spam Control, How to setup spam filtering for departmental or non-person aliases
287. Help Desk, Help Desk Tools Access Program
288. Skype for Business, Can't transfer calls
289. Digital Signage. Adding a Content Player to FWi Content Manager
290. Canvas, Creating Accessible Quizzes
291. Endpoint Services, MECM, BitLocker Full Disk Encryption, Setting up on Windows
292. Canvas, How to Extend Time for Assignments
293. Authorization Manager, Managing Groups and Folders
294. Security, Policy, Access to employee's email/files/folders by someone other than employee
295. Passwords, Setting Strong Passwords
296. Security Compliance, Electronic Data, Disk, SSD, or Other Storage Device Disposal
297. TeamDynamix, How do I Search and Filter Tickets in TDNext?
298. Webstore, Eligibility requirements for Purchases
299. Webstore, Using both the Group and Concurrent license for Matlab
300. Shibboleth, Logging out of individual web applications with Shibboleth
301. Endpoint Services, MECM, Requesting and applying drivers
302. VPN, Off-Campus Customers
303. Networking, Firewall, Mostly Closed + Remote Administration Group Details
304. WebStore, Adobe Creative Cloud University-Wide Access for Students
305. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
306. Zoom, Meeting limited to 40 minutes?
307. WebStore, Credit Card Being Billed for Adobe Creative Cloud Subscription
308. WebStore, LabVIEW software expiring or activation
309. Canvas, Create and Use Self-Enroll URL in Your Course
310. New to Campus, Recommended Computer Configurations
311. SSL Certificates, Generating SSL Certificates with the InCommon console
312. Email, Spam Control, Changing Daily Digest Preferences
313. Email, Spam Control, Viewing Your Whole Quarantine
314. Email, Spam Control, Overview of Spam Control
315. Endpoint Services, MECM, Configure MECM Endpoint Protection
316. Active Directory, How to tell if your computer is joined to an Active Directory
317. Technology Services Wi-Fi Help Portal-Illinois Faculty, Staff and Students-Chromebook
318. cPanel, How to install WordPress on cPanel
319. Kaltura, Make a video available for downloading
320. Kaltura, Embed code doesn't appear for media I own
321. Kaltura, Roster for a Media Space channel
322. Technology Services at FAA Remote Desktop – Mac to Mac
323. College of FAA: Understanding Illinois Desktop and Laptop Standards
324. College of FAA: Managed Software Center - Munki
325. Skype for Business, Set up a meeting in Outlook
326. Skype for Business, Set Phones options
327. cPanel, Using Cron
328. Technology Services Printing, Double/Single Sided
329. Office 365, Group Expiration Policy
330. Zoom, Education vs Basic Accounts
331. Shibboleth, Urbana-specific configuration
332. Endpoint Security, CrowdStrike, Migrating Endpoints to a Different CrowdStrike Instance via Munki & MECM
333. Zoom, Updating your Desktop Client
334. Illinois Compass 2g, Tips and Information
335. Email, Spam Control, How to get service for departmental email servers
336. SFB Contact Center, Accessing Reporting
337. Skype for Business, Get Started on iOS
338. Illinois Directory, How to suppress or unsuppress student information
339. Shibboleth, For IT Pros: Understanding Shibboleth Terms
340. Identity Management, Deactivation, Information for students studying abroad
341. Skype for Business, Adding a Delegate
342. Campus Mailing Lists, Owner Duties
343. Classtech, Troubleshooting, Microphone Volume
344. Networking, Firewall, Vulnerable Networking Ports Blocked
345. Illinois Compass 2g, Dropped student still has access to class (for faculty)
346. Illinois Compass 2g, Direct Submit
347. Illinois Compass 2g, Allowing additional time on a test
348. Illinois Compass 2g, Handling SafeAssign errors
349. Skype for Business, Conferencing Dial-in Numbers and Web App
350. Email, Spam Control, URL defense re-writing frequently asked questions
351. Illinois Compass 2g, Student App
352. LinkedIn Learning: Account Upgrade Error
353. cPanel, Creating a new account
354. SSL Certificates, OSX Installation Info for SSL Certificates
355. Email, Google Apps @ Illinois, Resolving Conflicting Accounts
356. LinkedIn Learning, Signing In
357. Office 365, Email, Exchange, Leaving or Deprovisioning
358. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
359. PIE, Adding users
360. cPanel, How to Host a NodeJS Application
361. Office 365, Email, Exchange, Outlook synchronization permission error
362. PIE, Inserting images using Flickr
363. cPanel, How to restrict access to your website to campus IP spaces
364. cPanel, Softaculous Drupal installation does not include install.php
365. cPanel, How to install Drupal on cPanel
366. cPanel, "An installation already exists" error
367. Amazon Web Services, Recursive DNS Guide for Illinois
368. Kaltura, Shared Repositories
369. Skype for Business, Video Conferencing Attendees Don't Stay in Lobby Before Conference
370. Illinois Compass 2g, Grade Center
371. Identity Management, Affiliates, What services do affiliates receive?
372. VPN, CISCO AnyConnect, Installing Cisco AnyConnect VPN for Mac OS
373. Skype for Business, Updating Skype for Business Office 365 Versions
374. SFB Contact Center, Cannot Login to TouchPoint
375. Skype for Business, Make and Receive a Video Call
376. Skype for Business, Graduate Students
377. Canvas, Access the Canvas Training Portal
378. Office 365, Email, Exchange, Distribution Groups, How to request a mail-enabled Exchange Distribution group
379. Endpoint Services, MECM, Create bootable media
380. Cybersecurity, Vulnerability Disclosure
381. Identity Management, NetID Activation Token Expired
382. Office 365, Email, Configure the Mail and Calendar app for iPhone or iPad
383. UIUC AnyWare Desktops - Uploading and Downloading Files
384. Citrix, Where can I get help?
385. Office 365, Email, Exchange, Email address not registered or more than one person has the same email address
386. Zoom, Issues receiving verification emails
387. Technology Services Printing, Print Refunds, Billing
388. Shibboleth, Federating with external vendors
389. Skype for Business, Changes to a Phone Number (Creation, Calling Policy, Service Type)
390. Google Apps @ Illinois, Disabled or Suspended account
391. Webstore, Purchase not Found In Order History
392. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10, 11
393. Canvas, Instructors, Adding and deleting rosters from a requested space
394. Canvas, Instructors, How to delete, edit, rename or adjust rosters for a space request
395. Endpoint Security, CrowdStrike, Notification from Security [Campus login required]
396. Endpoint Services, MECM, Audit application deployments and references
397. Security, Password Scramble
398. Microsoft 365, Microsoft Teams Audio Conferencing
399. Canvas, Sections, SIS/Registrar-Affiliated, Base/Default
400. Illinois Compass 2g, Temporary guest accounts for Illinois Compass or Canvas using Active Directory
401. Skype for Business, Removing stored password with Windows Credential Manager
402. U of I Box, Service
403. Endpoint Security, Malwarebytes Remediation for CrowdStrike, How to Scan
404. Office 365, Microsoft Bookings, Creating a Bookings Calendar
405. Wireless, How to find your IP address
406. cPanel, Run AutoSSL Manually
407. PIE, Plugins and Features
408. Pinnacle, Quick Start Guide for Submitting Service Requests
409. Zoom, Login Steps on Desktop Client for Meetings
410. U of I Box, Active Directory Group Sync
411. Endpoint Services, MECM, Unlock MECM objects
412. Office 365, Email, Exchange, Outlook Message Encryption and Certificates
413. Help Desk, CITL Process for Non-Degree Student Registration
414. Skype for Business, Windows Client Installation
415. Skype for Business, Make and receive a video call
416. Kaltura, My History function
417. Endpoint Services, MECM, Software Metering
418. iBuy, General Information and Help
419. Email, Configuring Authenticated Email using a vendor DKIM record
420. Endpoint Backup, CrashPlan, How to install CrashPlan Backup Application
421. Endpoint Services, Adobe Creative Cloud 2022, 2021, 2020, and 2019
422. Canvas, Information for Assistive Technology Users
423. Endpoint Services, Dell Data Protection, What is Dell Data Protection (DDP)?
424. China, Access to content
425. ClassTech, Skype or Zoom in the Classroom
426. VPN, CISCO AnyConnect, Library Access Issues, Library Resources and the VPN
427. Cloud Dashboard, Overview
428. Digital Signage, Cannot view properties of locations and/or players
429. Digital Signage, Creating new templates in Four Winds Interactive versions 5.3 and later
430. Digital Signage, Scheduling Content
431. Digital Signage, Deploying to a Digital Sign
432. Digital Signage, FWi Store
433. Digital Signage, Using playlists in FWi Content Manager
434. Canvas, How to Use the Scheduler
435. Endpoint Services, MECM, Resolve failed 'Install Application' task sequence step
436. Endpoint Services, MECM, How to access MECM reports
437. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints
438. Endpoint Services, MECM, Content Distribution Best Practices
439. Endpoint Services, Munki, How to Onboard a Mac to Multi-Tenant Munki
440. AuthMan, Sync Groups to Active Directory
441. Endpoint Security, CrowdStrike, Installation via Munki & MECM
442. RightFax, FAQ
443. Microsoft 365, Configure Outlook for Windows
444. WebStore, Setting a persistent hostname on a Mac that uses DHCP
445. WebStore, Installing MS Project and MS Visio along side MS Office 365 Pro Plus
446. Shibboleth, University of Illinois-specific configuration
447. Technology Services Wi-Fi Help Portal - Visitors and Guests
448. Webstore, Refund Policy
449. Webstore, Microsoft Desktop Package for IT Pros
450. Webstore, Changes to the Autodesk software license
451. WebStore, Unit purchase information detail within Banner
452. Security, Software, Anti-Virus, Home Solutions
453. Identity Management, Affiliations, Student NetIDs and Roles [Campus login required]
454. Library, Borrowing Policy and Access to Online Resources
455. VPN, Security Benefits
456. VPN, CISCO AnyConnect VPN introduction
457. Networking, Firewall, Mostly Closed + Remote Administration + UI Group Details
458. Networking, Firewall, Mostly Open Group Details
459. Networking, Firewall, Mostly Open + UI Group Details
460. Networking, Firewall Mostly Closed Group Details
461. Networking, Firewall, Mostly Closed + UI Group Details
462. Cybersecurity, Preventing and Detecting Secret Leaks in GitHub
463. Client Services Support, AITS VPN Connection (Windows)
464. Kaltura, Editing media metadata
465. Canvas Course Blueprint Info for Sub-Account Admins
466. WebStore, MATLAB Activation Key Error #7000
467. WebStore, What should I do if I receive "Well, this is embarrassing...when trying to make a WebStore purchase.
468. Skype for Business, Response Group and Active Directory Group Membership Updates
469. Kaltura, YouTube media
470. Kaltura, Record a Zoom meeting with two feeds
471. ClassTech, Troubleshooting, Document Camera
472. Canvas Enrollment Status and Management
473. Kaltura, Channel settings
474. ICS, Approving and Releasing your Print Job
475. Kaltura, Obtaining embed code or link for media
476. Zoom, How to Change Zoom Portals
477. RStudio Cloud @ Illinois, Getting Started
478. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
479. VPN, CISCO AnyConnect, Installing for iPhone, iPad, and iPod Touch
480. Endpoint Services, Workspace ONE, What is the Device Enrollment Program (Apple DEP)?
481. Kaltura, Add a video to Canvas
482. VPN, Cisco AnyConnect, Installing VPN on other operating systems
483. Webstore, Navigating a Webstore Offer
484. Endpoint Services, Java, Oracle Java 8 Licensing
485. Office 365, Email, Exchange, Global Address List, Remove / Hide address from the GAL
486. Canvas Course Template Info for Sub-Account Admins
487. Google Apps @ Illinois, Importing Google Takeout email into personal Gmail account
488. Illinois Compass 2g, Canvas, IDOT
489. Cybersecurity, Example Development Standards
490. Networking, Firewall, Service Participation
491. Skype for Business, Contact Card, Incorrect Account Information Is Displayed
492. Email, Spam Control, Understanding Your End User Digest
493. Email, Spam Control, How to release a message from quarantine or digest
494. Digital Signage, Troubleshooting (Post-Enterprise Upgrade)
495. Skype for Business, E911 General Information
496. Skype for Business, Minimum Client Versions Required
497. Office 365, Admin Approval when adding email to mobile device
498. Zoom, Get Add-ins
499. TeamDynamix, How do I Add Attachments to a Ticket in TDNext?
500. Email, Mailing Lists, Distribution Groups, Group Email accounts and Unit Aliases
501. Office 365, Email, New Faculty, Staff, and Graduate Students
502. Kaltura, Media space player accessibility
503. Kaltura, Downloading media
504. Kaltura, Analytics and AdBlockers
505. Kaltura, Replacing media source
506. Kaltura, User does not exist error
507. Kaltura, Private channel media & permissions
508. Kaltura, MediaSpace Go
509. Kaltura, Channel membership
510. Kaltura, Import Channels
511. Kaltura, Publishing media to a channel
512. TeamDynamix, How do I update or reassign tickets in a batch?
513. Email, Configuring Authenticated Email from a 3rd party using a custom DKIM record [Campus login required]
514. Qualys, Run On-Demand Vulnerability Scans [Campus login required]
515. Cybersecurity, Gift Card Scams
516. cPanel, Using the AWS command line
517. Skype for Business, Set up and troubleshoot Skype for Business video
518. Endpoint Services, Munki, MunkiAdmin
519. Endpoint Services, Munki, Managed Software Center
520. Endpoint Services, Munki, How do I access reporting in Munki?
521. Illinois Compass2g, File Upload and Storage Limits
522. Endpoint Services, Munki, Deploying Privileges.app for Remote Support
523. U of I Box, Recover Deleted Files
524. Cloud Emailer Service, Configuring use of the Cloud Emailer Service
525. Email, Spam Control, Blocked for spam error 554 DT
526. Email, Spam Control, Returned email from messages I never sent (email forging, spoofing, backscatter)
527. Email, Spam Control, False positives or negatives
528. cPanel, Using Shibboleth to control who can see your website
529. Illinois Compass 2g, Deploying Tests and Surveys
530. Wiki, Macros, HTML and RSS
531. Zoom, Event Hosting for University of Illinois Attendees only
532. Zoom, Event Hosting with the General Public
533. Skype for Business, Join a Meeting or an Audio or Video Conference Call with Android
534. Technology Services Printing, Job Retention
535. Client Services Support, Office 365, Changes from Office 2016
536. Campus Mailing Lists, Visibility of the List
537. SSL Certificates, Tips for Microsoft IIS Users
538. SFB Contact Center, Supervised Transfers in TouchPoint to Skype for Business users or outside numbers
539. Networking, Firewall, The Network Tree IPv4
540. Skype for Business, IP Phones, Configuration and Installation, Certificate Web Service error
541. i-card, How do I create a UIN?
542. Identity Management, Deactivation, Why was my account deactivated or disabled when I switched from student to staff member?
543. System HR Services, How to access your W-2
544. Wiki, Attaching files
545. Forms, 1098-T
546. Endpoint Security, CrowdStrike, OS Feature Manager and Reduced Functionality Mode
547. VPN, CISCO AnyConnect, IPv6 notes
548. Office 365, Microsoft Teams Training
549. RightFax - Fax Services
550. Technology Services Printing, Checking Illini Cash balance
551. Office 365, Office Software Installation / Activation / Troubleshooting
552. Skype for Business, Set up and test audio
553. Security Camera Notification Requirements
554. Networking, Remote Desktop Gateway Service
555. Networking, Windows, Locating the Active Directory Computer Name
556. Illinois Compass 2g, Creating Blogs
557. Illinois Compass 2g, Creating content items
558. Illinois Compass 2g, Adding multimedia files
559. Active Directory, MemberOf Access
560. Active Directory, UIN data for faculty, staff and students
561. Endpoint Services, Munki, Licensed Applications Best Practices
562. SFB Contact Center, Rates for Contact Center Service
563. Campus Mailing Lists, Bounce rate too high
564. U of I Box, Email Notifications
565. Networking, Lens, API Calling Context Parameters
566. Networking, Firewall, Powers of Two
567. U of I Box, NetID or name change
568. Skype for Business, Manage Settings for Android App
569. U of I Box, Accessing Box in China
570. Kaltura, Shibboleth error when trying to access videos on a mobile device
571. Email, Exchange, Mobile Device Remote Wipe and Admin Access
572. Skype for Business, E911 FAQ
573. Office 365, Email, Exchange, Setting up Pine or Alpine
574. Skype for Business, Exchange, and AD Accounts for Extra Help
575. Skype for Business, Minimizing Charges for Outside Callers in a Conference
576. Skype for Business, Set Skype for Business Meetings options
577. PIE, Using a custom domain
578. PIE, Embed Webtools Calendar
579. cPanel, error logging in with Safari
580. Illinois Compass 2g, Creating Single Groups
581. Virtual Hosting, Backup Service
582. Wiki, What are the content retention guidelines for Wiki spaces?
583. cPanel, Comparing Illinois cPanel hosting and commercial providers
584. cPanel, How to manage MySQL databases on cPanel
585. Virtual Hosting, Configuring and Using a VMware Server
586. SFB Contact Center, Requirements for Agents and Supervisors
587. Illinois Compass 2g, Bulk delete columns
588. Illinois Compass 2g, Profiles for Instructors
589. Illinois Compass 2g, Force completion
590. Illinois Compass 2g, Who has permission to enroll students or add instructors to course spaces?
591. Campus Mailing Lists, Retiree eligibility
592. Networking, Lens API, password
593. Networking, Lens API, interface_vlan
594. VPN, CISCO AnyConnect, How to establish a remote connection with your work computer.
595. Networking, Iris Scenarios: Enabling and Disabling Ports
596. Networking, Lens, Lens API Frequently Asked Questions
597. Networking, Iris Scenarios, Changing a Port from One Network to Another
598. Canvas, Creating a registrar-affiliated course copy
599. Identity Management, Leaving Campus for Graduating Students
600. Identity Management, Leaving the University, Migrating your Data
601. Email, How to set up email forwarding
602. VPN, Cisco AnyConnect Socket Filter for Mac OS Big Sur
603. Skype for Business, Robo Calls, Suspicious phone calls from University phone numbers
604. Skype for Business, Setting Up Skype Client for Windows
605. Skype for Business, Recording Calls from an Off-Campus Number
606. Skype for Business, How to reset IP Phone
607. Skype for Business, Address book sync delay
608. Office 365, Exchange, Can I convert a distribution group to a shared mailbox?
609. Illinois Compass 2g, Use Respondus to Retrieve Test Questions
610. Email, Spam Control, Removing blocked domains from Spam Control
611. Endpoint Services, Munki, Erase-and-Install Workflow
612. Illinois App, How do I turn on the Wallet tab in the app?
613. WebStore, Extended Security Updates ESU Windows 7 and Windows Server 2008R2
614. VPN, CISCO AnyConnect, Mac OS Version compatibility
615. Help Desk, Tech Support Referral Resources
616. Endpoint Security, CrowdStrike, Manual Installation and Uninstallation
617. Endpoint Services, Munki, Using Conditions in Manifests
618. Campus Mailing Lists, Add moderators or owners
619. Technology Enhanced Classrooms, Natural History Building 2079
620. Endpoint Services, MECM, Avoid orphaned objects when importing a repurposed endpoint
621. Identity Management, Leave of Absence
622. Canvas, Finalize Grades
623. Email, How to stop forwarding to an alternate email address
624. Campuswire, Course Communication Tool
625. Illinois App, Viewing your building entry status
626. Campus Mailing Lists, Remove moderators or owners
627. Canvas, Download Test or Quiz Results from the Gradebook
628. Canvas@Illinois - Requesting Guest (sponsored affiliate) Learning Accounts [Campus login required]
629. Endpoint Services, MECM, Group Policy interaction in MECM
630. Skype for Business, Business recording, save, and publish
631. WebStore, Ordering software for someone else in youtr Department
632. Webstore, Transferring Purchases to another account if leaving the department.
633. Title IX Training, Frequently asked questions
634. Webstore, Purchasing 2FA tokens during Covid19
635. 2FA, "Remember Me" Feature Not Working
636. Illinois Directory, How to change your address or phone number
637. Email, Unauthenticated SMTP for campus printers, web services, etc.
638. Endpoint Security, Malwarebytes Remediation for CrowdStrike, Prerequisites [Campus login required]
639. Authorization Manager, Manage Memberships
640. AuthMan, Sync Groups to Azure Active Directory
641. Skype for Business, Changing a recorded greeting on a response group
642. Canvas, Space Request tool asking for course rubric
643. Canvas, Instructors, Rename or Change Course Title
644. Qualys, Generating Vulnerability Reports [Campus login required]
645. Identity Management, Active Directory, How to Change Display Name for Faculty/Staff
646. ClassTech, Troubleshooting, Audio
647. Canvas@Illinois, Support 1833 2289829
648. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 2200
649. cPanel, Selecting a PHP version
650. Safer Community, SHIELD CU COVID-19 testing for university family members and visitors
651. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
652. Amazon Web Services, AWS Educate and AWS Academy
653. Zoom, What is Zoom?
654. Skype for Business, Dialing Terms of Service and NCOS Codes
655. U of I Box, How to Create a Box Team Folder
656. Networking, Wireless, WiFi on UI Ride
657. Active Directory, Group Policy Objects
658. Office 365, Email, Exchange, IMAP Email Access to Exchange
659. Email, Google Apps @ Illinois, Access Your Google Email and Calendar
660. Amazon Web Services, Office Hours
661. Technology Services, Paying For Printing
662. System HR Services, W-2, Left the University
663. Endpoint Services, Adobe Creative Cloud, Removing Unauthorized Versions
664. cPanel, Advanced Drupal topics
665. Security, CISDSC [Campus login required]
666. Technology Enhanced Classrooms, Armory 428
667. ClassTech, Document Camera Set Ups for Fall 2021-Spring 2022 (Covid)
668. ClassTech, Troubleshooting, Transparency Projector
669. Shibboleth, "Shibboleth has encountered an error"
670. Office 365, Email, Exchange, Configure Outlook for Windows
671. Endpoint Services, MECM, How do I maintain my own boot image?
672. Campus Mailing List, Missing lists
673. Digital Signage, Content Player Freezes or Fails at Launch
674. Endpoint Services, Workspace ONE, Purchasing Apple VPP Apps
675. Illinois Compass 2g, Canvas, Students, Best Practices for Taking Online Tests
676. U of I Box, Invalid login credentials
677. Campus Mailing Lists, RSO Ownership Transfer Procedure
678. Identity Management, NetID character rules
679. Dell Data Protection, How to uninstall DDP on macOS and Windows
680. Kaltura, Creating and using playlists in MediaSpace for faculty and staff
681. ClassTech, Troubleshooting, iPads & Tablets
682. Admissions, How to Upload Financial Aid Documents
683. Cloud Dashboard, Support Resources
684. Networking, Firewall, Service Plan Details
685. Digital Signage, Changing License Activation from Legacy to Cloud on a Content Player
686. Digital Signage, Creating new templates in Content Manager Desktop
687. Digital Signage, Brief Glossary of FWi/Digital Signage Terminology
688. Digital Signage, Deploying Content
689. Zoom, Meetings vs Webinars
690. Shibboleth, How to configure Shibboleth logout behavior
691. Endpoint Services, MECM, Managed Applications Overview
692. Endpoint Services, MECM, In-place Imaging
693. Canvas, Providing Extended Time Accommodations
694. Endpoint Services, MECM, Out-of-Box Imaging
695. Endpoint Services, Munki, Computer Labs Policy & Best Practices
696. 2FA, "No 2FA Enrollment Found" or "Access is not allowed"
697. cPanel, Free campus web hosting at web.illinois.edu
698. Identity Management, Requirements for Acceptable Passwords
699. Webstore, Choosing an operating system when purchasing a computer for your department
700. Canvas, Accessibility Issues with File Downloads
701. Office 365, Email, Outlook, Legitimate email ending up in Junk Mail
702. WebStore, Mathematica activation key/password combination is not valid error or activation code requested instead of password.
703. WebStore, Using your data with a WebStore Virtual App
704. Webstore, Enable ESRI ArcGIS extension within ArcMap
705. Guests, Information for short-term network access
706. ClassTech, Troubleshooting, Laptop Intel Graphics Card Settings
707. Endpoint Security, CrowdStrike, Quarantined Files [Campus login required]
708. Webstore, Installation help for purchased software
709. Webstore, Payment options for Products
710. Webstore, Full Version of Windows
711. Webstore, Purchase of personal use software with a CFOP or Banner account
712. Webstore, SAS software is going to expire
713. WebStore, Viewing past purchases
714. Webstore, Installing Windows Upgrade and Office on Lab Machines
715. Webstore, Retiree eligibility for the Microsoft Campus Agreement
716. Webstore, Licensing error -15 or -96
717. Webstore, Providing Adobe site license installers to student employees
718. Webstore, Abaqus tokens
719. WebStore, Install Adobe Creative Cloud Software on a another computer
720. Digital Signage, Accessing Remote Desktop Server
721. Email, Guidelines and best practices for Massmail, bulk mail, and survey mail
722. Security, CISDSC, IT04 Compliance [Campus login required]
723. Security, CISDSC, IT10 Compliance [Campus login required]
724. Active Directory, Test Forest
725. Online Learning, Campus Learning Management Systems
726. Illinois Compass 2g, Student doesn't see all their classes or some are wrong
727. VPN, CISCO AnyConnect, VPN Clients for Other Systems
728. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
729. VPN, Cisco AnyConnect, Upgrading To New Versions For Windows, Mac and Linux (64bit)
730. VPN, CISCO AnyConnect, Failed to initialize connection subsystem
731. GSLB, Global Service Load Balancing
732. VPN, Virtual Private Networking (VPN) for Mobile
733. Kaltura, Integration with Canvas
734. Client Services Support, AITS VPN (Mac)
735. Office 365, Email, Exchange, How to redirect or forward Exchange email to a different email account using an Outlook desktop client
736. Skype for Business, All agents in a response group ring when a calls comes in, even those in other calls
737. Tech Services Endpoint Services, Munki, Offboarding Munki Devices
738. Webstore, Accessing after leaving the University
739. Skype for Business, Call forwarding and simultaneously ring
740. WebStore, SAP2000 Error #17, License Not Found
741. WebStore, Moving your items to a different ArcGIS Online account
742. Webstore, Navigating Your WebStore Order History
743. Webstore, Purchasing an Apple App
744. Webstore, MATLAB installer quits after configuring Microsoft Visual C++ Redistributable
745. Kaltura, Adding chapters to media
746. Email, Google Apps @ Illinois, Getting Started with Google Apps @ Illinois
747. Kaltura, Record lectures on your laptop
748. Canvas, Dropped student has access to course space
749. ClassTech, Troubleshooting, Resident PC Display
750. VPN, CISCO AnyConnect, Installing the Cisco AnyConnect VPN on Android, Kindle, Chromebook
751. Endpoint Services, Munki, Adobe Remote Update Manager (RUM)
752. Office 365, Email, Exchange, Email delivered directly to an Exchange account instead of a forwarding address
753. U of I Box, File Server Migration Guide and FAQs
754. Endpoint Services, Apple Enterprise Connect, What is Apple Enterprise Connect?
755. Zoom, Embedding your Zoom cloud recordings in Illinois Canvas, Compass2g (Blackboard) or Learn@Illinois (Moodle)
756. VPN, Configuration for local LAN access
757. WebStore, Applying Authorization Code to AMOS
758. WebStore, Physical Store
759. Endpoint Services, Munki, 32-bit application support
760. Endpoint Services, Apple Enterprise Connect, Getting Connected
761. Skype for Business, Dialing international
762. Skype for Business, Start an impromptu Skype for Business Meeting
763. Canvas, Version
764. Tech Services, Customer Satisfaction Survey, TDX Survey Request Email
765. Skype for Business, Questions about charges
766. Amazon Web Services, PHP Sessions
767. ClassTech, Software Request
768. Cybersecurity, Logging Practices for Application Developers
769. Email, Spam Control, How to request an End User Digest
770. Email, Spam Control, How to stop daily digests or blank digests
771. Email, Spam Control, How to change Personal Spam Policies
772. Zoom, Audio Issues
773. Illinois Directory, Profile Editor
774. Email, Encryption of email messages
775. Illinois Compass 2g, Canvas@Illinois, McGraw, Cengage, Wiley, Pearson, MacMillan online materials
776. AITS, EDDIE, Enterprise Data Delivery Information Environment
777. Technology Services Cellular, Wi-Fi Calling
778. Security, Copyright Information and Blocked for Infringement
779. Security, System Login Banner
780. EndPoint Backup, CrashPlan, Purchasing Licenses from TechServices
781. CrashPlan/Code42, Overview, Features, Management & Requirements
782. Qualys, Modify Notification Options
783. KnowledgeBase - Subscribe to Changes
784. Technology Services, COVID-19 Response, Technical Resources
785. Campus Mailing Lists, Subscribe to or unsubscribe from a mail list
786. TeamDynamix, Overview of the TDNext Desktop
787. Kaltura, Deleted media from Illinois media space
788. Kaltura, Trim, Copy, or Create a Clip of a video
789. Kaltura, Add a Caption file
790. Kaltura, Channel creation
791. Kaltura, Downloading captions
792. Kaltura, Toggle comments on and off
793. Kaltura, Deleting media
794. Service, Captioning Media
795. Kaltura, Difference between playlists and channels
796. Kaltura, Adding slides to media
797. Kaltura, File size and quality
798. Kaltura, FERPA
799. Kaltura, Channel subscriptions
800. Kaltura, File types
801. Kaltura, Media ownership and changing owners
802. Office 365, Email, Exchange, Outlook, How To Delete and Re-Add An Email Account in Outlook
803. PIE, SSL Certificates
804. College of FAA: How To Manage Updates For UofI PCs
805. College of FAA: Liaison Program
806. College of FAA: Operating System Updates, Self-Service (Mac OS)
807. Help Desk, Contacts for Non-Technology related COVID-19 Questions
808. Skype for Business, Change display name on role-based account
809. Amazon Web Services, Authoritative DNS Guide for Illinois
810. cPanel, Logging in to cPanel
811. Security, How to identify phishing attempts and similar scams
812. Cybersecurity, API Code Review Discussion Questions
813. Cybersecurity, Code Review Discussion Questions
814. U of I Box, Developer, Widgets, and APIs
815. U of I Box, Leaving the University, Migrating your data
816. U of I Box, Box Sync, Deleting or Unsyncing Folders
817. U of I Box, Uillinois accounts, Second email alias
818. Wiki, What is the Wiki file size limit?
819. Illinois Compass 2g, Instructors, How to extend student access to courses
820. Illinois Compass 2g, Submit button does not work
821. Identity Management. Deactivation, Service continuation for graduates who continue UIUC affiliation
822. Illinois Compass 2g, Mobile
823. Illinois Compass 2g, Blackboard Grader App
824. Cloud Emailer Service, What is it and How Can I Use It?
825. Email, Spam Control, Attachment filters
826. Email, Spam Control, Service discontinued after leaving
827. Email, Spam Control, Managing Safe and Block Lists
828. Endpoint Services, macOS User-Approved Kernel and System Extension Loading
829. UIUC AnyWare, Using Local Devices
830. Office 365, Email, Outlook, Unable to open links within an email that's in my Junk Folder (spam control digests)
831. Endpoint Services, WSUS, Configuring Downstream WSUS Servers
832. Endpoint Services, Adobe Acrobat Licensing Application Serial Number Error
833. Endpoint Services, Workspace ONE, Getting Started with Workspace ONE
834. Research IT, Portal FAQ
835. Client Services Support, Office 365 Installation, Mac
836. Skype for Business, How to reset role-based account password
837. Skype for Business, Block and Unblock People
838. U of I Box, Accepting or Rejecting Collaboration Invitations
839. U of I Box, Box Apps approved for use with Box High Risk Data Folder [Campus login required]
840. Amazon Web Services, Granting access to the AWS Console
841. Campus Mailing List, Configuring your list for DMARC
842. cPanel, How to use Python on cPanel
843. LDAP, Email Client
844. Illinois Directory, How to suppress an entry in emergency situations
845. NetID Claim, Activation Code and Check list for Undergraduates
846. Campus Monitoring, Nagios, Crash course [Campus login required]
847. System HR Services, How to Login
848. Web Services, Short URL
849. Admissions, Aleks Placement Test
850. Wiki, Guest User, How do I obtain a guest user account and password?
851. U of I Box, Protecting PHI with Box Health Data Folders Policies and Guidelines
852. Skype for Business, Security, Caller ID spoofing
853. PIE, Block Editor Options
854. Campus Mailing Lists, Check if a message went to a list
855. Skype for Business, Use the side-by-side view
856. RightFax, Problem Converting Fax Body or Cover Sheet
857. Security, Freedom of Information Act, FOIA
858. Networking, The Campus Network Time Protocol Server
859. Illinois Compass 2g, About Find Questions
860. Illinois Compass 2g, Instructors, Assessments, How to edit a comment on an assessment that has already been returned to the student
861. Illinois Compass 2g, Attendance Tool
862. Campus Mailing Lists, View list archives
863. Active Directory, How does my department obtain an Organizational Unit (OU)?
864. Campus Mailing Lists, Edit the name of a list
865. Illinois Compass 2g, Uploading Scantron Grades to the Grade Center
866. Illinois Compass 2g, How Instructors review feedback given to students
867. SFB Contact Center, Account Deactivation Requests for Agents or Supervisors
868. Illinois Compass 2g, Dropped from Compass 2g session for inactivity time limit
869. U of I Box, Script errors installing desktop clients in Windows
870. Illinois Compass 2g, Name change not reflected in Illinois Compass 2g
871. Campus Mailing Lists, What are the different mail list types?
872. Wiki, How to add Active Directory group permissions
873. Campus Mailing Lists, Calendar Events
874. Illini Alert, How do I unsubscribe?
875. U of I Box, Information and Requesting Shared Team Folders
876. Campus Mailing Lists, Change how I receive email from a list
877. U of I Box, Box Edit Troubleshooting
878. SFB Contact Center, How do I get help?
879. Illinois Compass 2g, Instructors, Grading Assignments Timelimit
880. Kaltura, Upload Captions for a Video
881. Email, Google Apps @ Illinois, "Sent-From" Display Name
882. Email, Google Apps @ Illinois, Getting Started for Faculty, Staff, Graduate Students
883. cPanel, Working with files in your cPanel site
884. Skype for Business, Add a Skype contact
885. Illinois Compass 2g, Creating and Editing a Test or Survey
886. Email, Mass Text Messages
887. Illinois Compass 2g, Updating Lynda links to LinkedIn Learning
888. Office 365, Email, Exchange, Calendar, Outlook, Missing Meeting, Appointment Requests
889. Office 365, Email, Exchange, Outlook, Cannot connect to the Exchange server / not receiving new emails
890. Office 365, Email, Exchange, Sharing calendar with non-UIUC affiliate
891. Office 365, Email, Exchange, How to setup an auto-reply message or out of office message
892. Office 365, Email, Exchange, What is my Mailbox Size Limit?
893. U of I Box, Changing Campus
894. Google Apps @ Illinois, Exporting Data Using Google Takeout
895. Google Apps @ Illinois, Restoring Deleted Files and Email
896. UI New Hire, New Accounts for campus services
897. Office 365, Email, Exchange, Email to the Help Desk Bouncing Back to the Sender
898. cPanel, How to update Drupal with Softaculous
899. Office 365, OneDrive for Business Sync Client
900. Wiki, Anonymous Users
901. Office 365, Email, Exchange, Missing Appointments in Outlook Calendar
902. Skype for Business, Simultaneous Skype for Business video streams
903. Security, FERPA
904. cPanel, Git integration with cPanel
905. Email, Mozilla Thunderbird, My sent messages are not saved.
906. Networking, Iris, Cannot search MAC addresses
907. Illinois Compass 2g: Changing Course Entry Point
908. cPanel, How to create a simple one-page website
909. Security, Password Manager, Why You Should Use One
910. Illinois Compass 2g, Using Section Information to Create Smart Views
911. Illinois Compass 2g, Using Section Information to Create Smart Views
912. Illinois Compass 2g, Course Menu
913. cPanel, Can websites be maintained after an owner leaves the University?
914. PIE, Creation Notification, Site Naming Policy
915. Illinois Compass 2g, Creating Self-Enrollment Groups
916. Illinois Compass 2g, Setting course availability
917. Wiki, Notifications, Email notification settings for wiki customers
918. cPanel, Installing new software through SSH
919. cPanel, What domain names can I use for my website? What domain names can't I use?
920. cPanel, How to use Dreamweaver to publish HTML pages on cPanel
921. cPanel, Softaculous mail messages marked as SPAM
922. Skype for Business, Location incorrect or not showing
923. Illinois Compass 2g, Activating and viewing roster photos
924. Kaltura, Old links to media not working in copied Compass course
925. Skype for Business, Set up Skype Meeting options
926. Illinois Compass 2g, Drag and drop files
927. Active Directory, Unable to login to webpage requiring AD account
928. Illinois Compass 2g, Text in Illinois Compass 2g
929. Illinois Compass 2g, Download Test or Quiz results in Grade Center
930. Illinois Compass 2g, Content Areas
931. Security, I can't run QuickTime anymore
932. Illinois Compass 2g, Students, Instructors, How to embed an Image
933. Illinois Compass 2g, Creating weighted columns in Gradebook
934. Security, SNMP Recommendations
935. Active Directory, Creating an OU in Active Directory
936. Networking, Lens API, subnet
937. Networking, UC2B questions
938. Networking, Lens API, interface
939. Zoom, Import Meeting into Moodle (LTI)
940. Canvas, A dropped class or an old class from a previous semester still in course list
941. Canvas, Moodle, Videos do not appear or play
942. Canvas, Archived Content
943. Office 365, Exchange Online Basic Authentication
944. Departmental Classrooms, Coordinated Science Lab 141
945. Departmental Classrooms, Coordinated Science Lab 301
946. Departmental Classrooms, Digital Computer Lab 1265
947. Departmental Classrooms, Talbot Laboratory 214
948. Departmental Classrooms, Everitt Laboratory 2209
949. Departmental Classrooms, Micro and Nanotechnology Laboratory 2000C
950. Departmental Classrooms, Hydrosystems Lab 1518
951. Departmental Classrooms, Electrical and Computer Engineering Building 5070
952. Departmental Classrooms, Digital Computer Lab L416
953. Departmental Classrooms, Electrical and Computer Engineering Building 3077
954. Skype for Business, Inaccurate information about a person’s status
955. Skype for Business, Transfer call to a colleague's voicemail
956. How to add a DNS Suffix
957. Skype for Business, Call controls do not appear in call window
958. Skype for Business, Call Park
959. Skype for Business, Conference attendee size limit
960. Skype for Business, How to Create a Skype for Business Conference
961. Illinois App, Illini ID
962. Skype for Business, IP phone locks
963. Skype for Business, How to reset the PIN
964. Skype for Business, Do I need to complete the E911 acknowledgement form?
965. Skype for Business, How to Manage Calls as a Delegate
966. Canvas, Instructors, Rename or Change Course Title
967. Office 365, Email, Exchange, Office 365 Exchange Limits
968. Wellness Center, FAQs, Massmails
969. Endpoint Services, Workspace ONE, Default Device Security Settings
970. Illinois Compass 2g, Instructors, Online Test is Unavailable to Students
971. Canvas, How instructors can share files that students can see but not download
972. Google Apps @ Illinois, Search autorizations
973. Technology Services at Illinois, TeamDynamix Changelog
974. Networking, Residence Halls, URHnet, How to contact a NetTech
975. Service, Event Conference Video Recording
976. Identity Management, What to do when the University is informed someone has Died?
977. Departmental Classrooms, Newmark Civil Engineering Building Quade
978. Departmental Classrooms, North Campus Parking Deck 1221
979. Departmental Classrooms, Siebel Center for Computer Science 2405
980. Departmental Classrooms, Electrical and Computer Engineering Building 1015
981. Departmental Classrooms, Everitt Laboratory 0482
982. ICS, Wide-format poster printing available at English Building
983. ICS - How to Submit Wide Format Poster
984. ICS - What is the Poster Printing Cost at English Building Lab
985. Endpoint Services, Maintenance and Backup Windows
986. Endpoint Services, Munki, Using Munki to Upgrade macOS
987. Departmental Classrooms, Siebel Center for Computer Science 0222
988. Illinois Compass 2g, Use Respondus to Print an Online Test
989. Technology Services at Illinois, UIUC Tech Help Center Changelog
990. Canvas, Quotas
991. Departmental Classrooms, Siebel Center for Computer Science 0224
992. Departmental Classrooms, Electrical and Computer Engineering Building 2017
993. Departmental Classrooms, Siebel Center for Computer Science 2244
994. Departmental Classrooms, Electrical and Computer Engineering Building 5074
995. Departmental Classrooms, Siebel Center for Computer Science 2124
996. Departmental Classrooms, Everitt Laboratory 2100
997. Departmental Classrooms, North Campus Parking Deck, List
998. Departmental Classrooms, Everitt Laboratory 3100
999. Departmental Classrooms, Engineering Hall Room 110D
1000. Technology Enhanced Classrooms, Campus Instructional Facility 0018
1001. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 217
1002. Status, Ability to Post to Status for my own department
1003. Active Directory, Integration with Linux
1004. ClassTech, Special Event Support
1005. Technology Services Printing, Print History
1006. Research, Technology Services IT Resources and Support
1007. Using UIUC AnyWare
1008. Canvas, Start Page
1009. Departmental Classrooms, Digital Computer Lab 3110
1010. Departmental Classrooms, Digital Computer Lab 1262
1011. Departmental Classrooms, Transportation Building 303
1012. Departmental Classrooms, Siebel Center for Computer Science 4102
1013. Departmental Classrooms, Electrical and Computer Engineering Building 5076
1014. Departmental Classrooms, Loomis Laboratory 464
1015. Departmental Classrooms, Siebel Center for Computer Science 0220
1016. Departmental Classrooms, Micro and Nanotechnology Laboratory 2003
1017. Departmental Classrooms, Electrical and Computer Engineering Building 2013
1018. Departmental Classrooms, Everitt Laboratory 0215
1019. Departmental Classrooms, Everitt Laboratory 0456
1020. Departmental Classrooms, Materials Science and Engineering 408F
1021. Departmental Classrooms, Everitt Laboratory 2123
1022. Departmental Classrooms, Electrical and Computer Engineering Building 3015
1023. Departmental Classrooms, Siebel Center for Computer Science 2102
1024. Departmental Classrooms, Engineering Hall 311
1025. Departmental Classrooms, Siebel Center for Computer Science 2407
1026. Departmental Classrooms, Engineering Hall 410B1
1027. Departmental Classrooms, Hydrosystems Lab 2517
1028. Zoom, Active Apps Notifier
1029. Departmental Classrooms, Micro and Nanotechnology Laboratory 3005
1030. Departmental Classrooms, Engineering Hall 301
1031. Departmental Classrooms, Siebel Center for Computer Science 3124
1032. Departmental Classrooms, Everitt Laboratory 1225
1033. Departmental Classrooms, Newmark Civil Engineering Building 1310
1034. Endpoint Security, CrowdStrike, Full Disk Access for macOS 10.14, 10.15, 11, and 12
1035. Webstore, Retiree Access
1036. AWS, Python CLI Configuration for shibboleth 2FA authentication
1037. Electronic Directory, Edit a Non-person NetID
1038. Electronic Directory, Issues, Error when changing email field in EDE
1039. Electronic Directory, How to change a proxy and update a group alias
1040. IT Pro Tools
1041. UIUC AnyWare - Logoff / Disconnect Session
1042. Zoom, Meeting Expiration
1043. Tech Services, Our Intranet Access
1044. Technology Enhanced Classrooms, Architecture Building 120
1045. iClicker, Cloud Roster and Grade Sync on Illinois Compass
1046. Connecting to UIUC AnyWare
1047. Technology Enhanced Classrooms, Foreign Languages Building G-18
1048. Endpoint Security, Malwarebytes Premium for Students, Installation Instructions
1049. Technology Enhanced Presentation Space Useful Links List
1050. Departmental Classrooms, Everitt Laboratory 3146A
1051. Departmental Classrooms, Newmark Civil Engineering Building B218
1052. Departmental Classrooms, Electrical and Computer Engineering Building 1001
1053. Departmental Classrooms, Materials Research Laboratory 201
1054. Departmental Classrooms, Coordinated Science Lab 369
1055. Departmental Classrooms, Advanced Transportation Research and Engineering Laboratory 109
1056. Departmental Classrooms, Electrical and Computer Engineering Building 3013
1057. Departmental Classrooms, Coordinated Science Lab 239
1058. Departmental Classrooms, Electrical and Computer Engineering Building 1002
1059. Departmental Classrooms, Electrical and Computer Engineering Building 4070
1060. Campus Mailing Lists, List rejects owner's messages
1061. Skype for Business, Yealink Better Together over Ethernet (BToE)
1062. Technology Enhanced Classrooms, Gregory Hall 100
1063. Social Media Analytics, Requesting Access
1064. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 163
1065. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 161
1066. Office 365, Leaving the University
1067. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
1068. Endpoint Services, MECM, Identify and remediate Dell firmware updater vulnerability DSA-2021-088
1069. Office 365, Email, Outlook, Messages aren't sent and appear in outbox folder
1070. Technology Enhanced Classrooms, Materials Science and Engineering 100
1071. Technology Enhanced Classrooms, Roger Adams Laboratory 116
1072. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 100
1073. Technology Enhanced Classrooms, Noyes Laboratory of Chemistry 162
1074. Skype for Business, Discover Skype for Business
1075. Departmental Classrooms, Electrical and Computer Engineering Building 2016
1076. Departmental Classrooms, Electrical and Computer Engineering Building 5034
1077. Departmental Classrooms, Electrical and Computer Engineering Building 2034
1078. Departmental Classrooms, Electrical and Computer Engineering Building 3003
1079. Departmental Classrooms, Siebel Center for Computer Science 4403
1080. Departmental Classrooms, Everitt Laboratory 2217
1081. Virtual Hosting, Veeam Backup Additional Information
1082. Endpoint Security, CrowdStrike, Supported Operating Systems
1083. Technology Enhanced Classrooms, Siebel Center For Computer Science 1105
1084. Technology Enhanced Classrooms, Mumford Hall 313
1085. Technology Enhanced Classrooms, Mumford Hall 103
1086. Technology Enhanced Classrooms, Materials Science and Engineering 305
1087. Technology Enhanced Classrooms, Loomis Laboratory 158
1088. Technology Enhanced Classrooms, Loomis Laboratory 147
1089. Technology Enhanced Classrooms, Loomis Laboratory 139
1090. Technology Enhanced Classrooms, Loomis Laboratory 136
1091. Technology Enhanced Classrooms, Lincoln Hall 1092
1092. Technology Enhanced Classrooms, Lincoln Hall 1090
1093. Departmental Classrooms, Freer Hall 224
1094. Departmental Classrooms, Coordinated Science Lab 469A (Boardroom)
1095. Departmental Classrooms, Mechanical Engineering Laboratory 2005
1096. Departmental Classrooms, Engineering Hall 403B2
1097. Departmental Classrooms, Coordinated Science Lab B02
1098. Departmental Classrooms, Newmark Civil Engineering Building 2312
1099. Departmental Classrooms, Electrical and Computer Engineering Building 4032
1100. Departmental Classrooms, Newmark Civil Engineering Building 3310
1101. Departmental Classrooms, Siebel Center for Computer Science 1312
1102. Departmental Classrooms, Newmark Civil Engineering Building 1311
1103. Departmental Classrooms, Grainger Engineering Library 429
1104. Departmental Classrooms, Engineering Hall 406B8
1105. Departmental Classrooms, Electrical and Computer Engineering Building 3001
1106. Departmental Classrooms, Siebel Center for Computer Science 0216
1107. Departmental Classrooms, Electrical and Computer Engineering Building 3075
1108. Departmental Classrooms, Talbot Laboratory 104
1109. Departmental Classrooms, Newmark Civil Engineering Building 2311
1110. Departmental Classrooms, Electrical and Computer Engineering Building 3002
1111. Departmental Classrooms, Siebel Center for Computer Science 4405
1112. Departmental Classrooms, Materials Research Laboratory 280
1113. Departmental Classrooms, Superconductivity Center 1005
1114. Departmental Classrooms, Siebel Center for Computer Science 3102
1115. Departmental Classrooms, Loomis Laboratory 222
1116. Departmental Classrooms, Talbot Laboratory 103
1117. Technology Enhanced Classrooms, Lincoln Hall 1002
1118. Technology Enhanced Classrooms, Lincoln Hall 1000
1119. Departmental Classrooms, Advanced Transportation Research and Engineering Laboratory 116
1120. Departmental Classrooms, Mechanical Engineering Laboratory 2133
1121. Departmental Classrooms, Coordinated Science Lab 469B
1122. Technology Enhanced Classrooms, Huff Hall 112
1123. Technology Enhanced Classrooms, Henry Administration Building 156
1124. Technology Enhanced Classrooms, Henry Administration Building 149
1125. Technology Enhanced Classrooms, Henry Administration Building 143
1126. Technology Enhanced Classrooms, Henry Administration Building 137
1127. Technology Enhanced Classrooms, Gregory Hall 331
1128. Technology Enhanced Classrooms, Gregory Hall 329
1129. Technology Enhanced Classrooms, Gregory Hall 327
1130. Technology Enhanced Classrooms, Gregory Hall 321
1131. Technology Enhanced Classrooms, Gregory Hall 319
1132. Technology Enhanced Classrooms, Gregory Hall 317
1133. Technology Enhanced Classrooms, Gregory Hall 315
1134. Technology Enhanced Classrooms, Gregory Hall 311
1135. Technology Enhanced Classrooms, Gregory Hall 215
1136. Technology Enhanced Classrooms, National Soybean Research Center 149
1137. Identity Management, What is my NetID?
1138. UIUC AnyWare - Can't Connect to Server / Storefront Error
1139. Technology Enhanced Classrooms, English Building 304
1140. Technology Enhanced Classrooms, English Building 29
1141. Technology Enhanced Classrooms, Turner Hall W203
1142. Technology Enhanced Classrooms, Turner Hall W115
1143. 2FA, Duo Prompt display issues related to iOS or macOS
1144. Skype for Business, Finding a Contact on Android
1145. Technology Enhanced Classrooms, Education Building 37
1146. Technology Enhanced Classrooms, Lu Mechanical Engineering Building 1043
1147. Departmental Classrooms, Digital Computer Lab L440
1148. Departmental Classrooms, Transportation Building 207
1149. Departmental Classrooms, Digital Computer Lab 2240
1150. Help Desk, What support is provided by the Help Desk?
1151. Digital Signage, Default Content Player Configuration Device Settings
1152. ClassTech, Troubleshooting, Additional Microphone Request
1153. Technology Enhanced Classrooms, Turner Hall W109
1154. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
1155. Technology Enhanced Classrooms, Altgeld Hall 147
1156. Technology Enhanced Classrooms, Loomis Laboratory 141
1157. Media, Live event recording and streaming
1158. Departmental Classrooms, Education Building 22
1159. Technology Enhanced Classrooms, Armory 146
1160. Departmental Classrooms, Digital Computer Lab 3211
1161. Departmental Classrooms, Newmark Civil Engineering Building 3218
1162. Technology Enhanced Classrooms, Armory 241
1163. Technology Enhanced Classrooms, Armory 242
1164. Technology Enhanced Classrooms, English Building 125
1165. Technology Enhanced Classrooms, Gregory Hall 111
1166. Technology Enhanced Classrooms, Altgeld Hall 143
1167. Technology Enhanced Classrooms, Animal Sciences Lab 131
1168. Technology Enhanced Classrooms, Davenport Hall 113
1169. Technology Enhanced Classrooms, Loomis Laboratory 137
1170. Technology Enhanced Classrooms, Loomis Laboratory 143
1171. Technology Enhanced Classrooms, Loomis Laboratory 144
1172. Technology Enhanced Classrooms, Engineering Hall 106B6
1173. Technology Enhanced Classrooms, Engineering Hall 106B8
1174. Technology Enhanced Classrooms, Gregory Hall 223
1175. Technology Enhanced Classrooms, Siebel Center For Computer Science 1304
1176. Technology Enhanced Classrooms, Armory 148
1177. Technology Enhanced Classrooms, Campus Instructional Facility 2025
1178. Technology Enhanced Classrooms, Campus Instructional Facility 1038
1179. Technology Enhanced Classrooms, Campus Instructional Facility 3039
1180. Technology Enhanced Classrooms, Campus Instructional Facility 0027/1025
1181. Technology Enhanced Classrooms, Campus Instructional Facility 0035
1182. Technology Enhanced Classrooms, Campus Instructional Facility 1035
1183. Technology Enhanced Classrooms, Campus Instructional Facility 4018
1184. Technology Enhanced Classrooms, Campus Instructional Facility 3031
1185. Technology Enhanced Classrooms, Campus Instructional Facility 4029
1186. Canvas, What are the Canvas accessibility standards?
1187. Canvas, General Accessibility Design Guidelines
1188. Canvas, Using the Accessibility Checker in the Rich Content Editor
1189. Canvas, How to bulk update due dates
1190. Departmental Classrooms, Kiln 122
1191. Departmental Classrooms, Ceramics Building 113A
1192. Illinois Directory, How to suppress a Staff member's electronic entry
1193. Canvas, Instructors, Delete a Requested Space
1194. Endpoint Services, MECM, Install the MECM client on endpoints
1195. Canvas, Behavior With Term, Course and Section Dates
1196. Endpoint Services, Workspace ONE, Enrolling Devices into Workspace ONE
1197. Canvas, How to Upload a Profile Picture
1198. Technology Enhanced Classrooms, Everitt Laboratory 2101
1199. Canvas, Commons Resource Link Not Working
1200. Canvas, Prevent Students from Creating Their Own Groups