1. Technology Services Wi-Fi Help Portal Page - Start Here
  2. Technology Services Printing, Overview
  3. Skype for Business, General Information
  4. Remote Desktop, Enabling and using the Remote Desktop Gateway
  5. Active Directory, Group Policy, not working after MS16-072 applied
  6. Clearing Browser Cache and Cookies
  7. College of FAA: Windows - Adding a Networked printer
  8. Endpoint Services, What is MECM?
  9. Microsoft 365, How do I undo the allow my organization to manage my account?
  10. Endpoint Security, CrowdStrike, What is CrowdStrike?
  11. Endpoint Services, WSUS, What is Windows Server Update Services?
  12. Skype for Business, Call controls do not appear in call window
  13. VPN, CISCO AnyConnect, Installation Instructions for Windows 7, 8, 10
  14. Office 365, Email, Exchange, Understanding Room and Equipment (Resource) Mailboxes in Exchange
  15. Skype for Business, Start an impromptu Skype for Business Meeting
  16. Skype for Business, Change your picture
  17. Skype for Business, Setting Up Skype Client for Windows
  18. Microsoft 365, Configure Outlook for Windows
  19. Endpoint Services, Maintenance and Backup Windows
  20. Networking, Windows, Locating the Active Directory Computer Name
  21. VPN, CISCO AnyConnect, Uninstalling Previous VPN Clients
  22. Client Services Support, AITS VPN Connection (Windows)
  23. Skype for Business, Minimum Client Versions Required
  24. Active Directory, How to tell if your computer is joined to an Active Directory
  25. Client Services Support, Windows Updates through MECM
  26. Skype for Business, Windows Client Installation
  27. U of I Box, Script errors installing desktop clients in Windows
  28. Endpoint Services, MECM, Out-of-Box Imaging
  29. VPN, CISCO AnyConnect, Default server is incorrect in dropdown menu, Windows, Mac
  30. Office 365, Email, Exchange, Recovering Deleted Items in Exchange
  31. Office 365, Email, Exchange, Configure Outlook for Windows
  32. Technology Services Printing, User Credits and Alternate Billing
  33. SSL Certificates, Tips for Microsoft IIS Users
  34. Networking, Remote Desktop Gateway Service, Configuring Windows To Allow Remote Connections
  35. Office 365, Email, Exchange, Clearing Outlook on Windows auto-complete cache
  36. Skype for Business, Transfer call to a colleague's voicemail
  37. Webstore, Purchase of personal use software with a CFOP or Banner Account
  38. Endpoint Security, CrowdStrike, Supported Operating Systems
  39. Endpoint Services, MECM, Which articles and training should I read to get started?
  40. Endpoint Services, MECM, Windows 7 to Windows 10 upgrade strategy for MECM endpoints
  41. Endpoint Services, MECM, How should I request that the service add specific software?
  42. Endpoint Services, MECM, Whom do I contact to get more help with MECM?
  43. Endpoint Services, MECM, BitLocker Full Disk Encryption, Setting up on Windows
  44. Endpoint Services, MECM, Identify Windows Endpoints by Operating System
  45. Endpoint Services, MECM, Content Distribution Best Practices
  46. Endpoint Services, MECM, Which operating system images are maintained in MECM?
  47. Endpoint Services, MECM, Endpoint Protection reports and status
  48. Endpoint Services, MECM, Is there an MECM community mailing list to ask questions?
  49. Endpoint Services, MECM, In-place Imaging
  50. Endpoint Services, MECM, Should my unit's distribution point be virtual or physical? And where should a distribution point be set up?
  51. Endpoint Services, MECM, Provisioning for your unit or college
  52. Endpoint Services, MECM, Create a self-service, interactive software deployment
  53. WSAA, MSS, Windows Server Administration & Applications, Managed System Services Outages
  54. RightFax, FAQ
  55. How to add a DNS Suffix
  56. Webstore, Choosing an operating system when purchasing a computer for your department
  57. Endpoint Services, WSUS, Configuring WSUS Clients
  58. Webstore, Purchase free or discounted software
  59. Webstore, Microsoft software activation on computers not connected to the UI network
  60. Webstore, Full Version of Windows
  61. Webstore, Microsoft software for Faculty and Staff
  62. Webstore, Microsoft Azure Dev Tools for Teaching (formerly, Imagine or DreamSpark) offers from WebStore
  63. Webstore, Release timeline for new versions of software
  64. Webstore, Windows for Mac
  65. Webstore, Microsoft Desktop Package for IT Pros
  66. Webstore, Who is covered under the Microsoft Campus Agreement
  67. Webstore, Installing Windows Upgrade and Office on Lab Machines
  68. Webstore, Microsoft Volume License Office / Windows not genuine and has expired message
  69. Webstore, Windows from the Campus Agreement error 0x8007232B
  70. Webstore, Verifying 32-bit or a 64-bit version of Windows
  71. Webstore, Error Activating Windows from the Campus Agreement
  72. Webstore, Graduate and Professional Student Eligibility
  73. Security, Software, Anti-Virus, Home Solutions
  74. VPN, CISCO AnyConnect VPN introduction
  75. VPN, CISCO AnyConnect, Error message "The feature you are trying to use is on a network resource that is unavailable"
  76. VPN, Cisco AnyConnect, Upgrading To New Versions For Windows, Mac and Linux (64bit)
  77. VPN, CISCO AnyConnect, Failed to initialize connection subsystem
  78. VPN, Virtual Private Networking (VPN) for Mobile
  79. VPN, Frequently Asked Questions
  80. Shibboleth, Setting up a Service Provider
  81. WebStore, Error: 0xC004F035 The software licensing service reported that the computer could not be activate with a Volume license key
  82. Webstore, New versions of Microsoft Software available under the Microsoft Campus Agreement
  83. Webstore, Invalid Volume License Key
  84. Endpoint Security, CrowdStrike, Getting Started with CrowdStrike
  85. New to Campus, Recommended Computer Configurations
  86. WebStore, Microsoft Campus Agreement (CA) Enrollment
  87. Skype for Business, Client Feature Comparison
  88. Endpoint Services, MECM, Configure MECM Endpoint Protection
  89. Webstore, Retiree Access
  90. WebStore, Extended Security Updates ESU Windows 7 and Windows Server 2008R2
  91. Azure, Windows Virtual Desktop
  92. Skype for Business, Removing stored password with Windows Credential Manager
  93. Skype for Business, Using it on Windows
  94. Endpoint Services, MECM, How do I maintain my own boot image?
  95. U of I Box, Box Sync on Windows Server
  96. Illinois Compass 2g, Mobile
  97. WebStore, Error Activating Windows 10 when using Parallels on Mac
  98. BitLocker, How to recover BitLocker key using Active Directory Users and Computers
  99. Endpoint Services, MECM, Group Policy interaction in MECM
  100. Passwords, Credential Manager and Keychain Editing
  101. Endpoint Security, Windows Updates, Security Best Practices [Campus login required]
  102. Endpoint Services, WSUS, Configuring Downstream WSUS Servers
  103. Skype for Business, Mobile Devices
  104. Client Services Support, Office 365 Installation (Windows)
  105. Shibboleth, Windows IIS Server specific configuration instructions
  106. Campus Monitoring, Monitoring a Windows server [Campus login required]
  107. RightFax - Fax Services
  108. Networking, The Campus Network Time Protocol Server
  109. Networking, Remote Desktop Gateway Service
  110. Office 365, Email, Exchange, Windows, How to grant someone permission to send messages on your behalf
  111. How to enable Remote Desktop in Windows
  112. 2FA - "Page can't be displayed" in Internet Explorer [Campus login required]
  113. Internet Explorer (Windows Phone) - Clearing Cache and Cookies