Canvas: Turning Off Enhanced Tracking Protections for Canvas Plug-ins in Firefox

How to turn off Enhanced Tracking Protection in FireFox to allow you to use the Zoom Client plug-in within Canvas.

Firefox's enhanced security measures can prevent you from using various plug-ins within Canvas, such as Zoom Client. To resolve this issue, you will need to turn off Enhanced Tracking Protections in Firefox.

To do this, log into Canvas in Firefox. Click on the shield icon in the Firefox address bar. 

visual of the shield icon

A little window with protection settings will appear. Toggle the "Enhanced Tracking Protection" button to OFF.

visual of the toggle option

The Canvas page will refresh and then you will be able to access Zoom Client and other Canvas plug-ins without issue. 


Keywords:
canvas, Firefox, Zoom, Plug-in, Security, enhanced tracking protection for users 
Doc ID:
124812
Owned by:
iSchool U. in School of Information Sciences
Created:
2023-03-14
Updated:
2026-03-26
Sites:
University of Illinois School of Information Sciences
Clean URL:
https://answers.uillinois.edu/ischool/canvas-plug-ins-zoom-for-firefox-users