Equipment Loan Procedures for Borrowers

The iSchool Help Desk loans out:

• Laptops.
• Chargers.
• Mics.
• Card readers.
• Extension cords.
• Adaptors.

Laptops can be loaned out for 7 days. All other items can be loaned out for 14 days.

Requests and Checkouts

1. Request equipment through a ticket or in person at the help desk. In person requests are recommended. You will need to provide your NetID (first part of your university email) to verify that you are a part of the iSchool.
2. The graduate assistant at the desk will grab the item and put in your information into the equipment loan system. You will receive a Teams Approval through the Teams app. Read through the Loan Agreement and click Approve. (If you check out multiple items at once, you will need to approve multiple agreements).
3. Once approved, you are good to go. The equipment due date will automatically be updated in the loan system. You will receive a reminder when the item is due and you will receive options to extend the loan.

Checkins

1. Return the item to the desk before or on the due date. Make sure that it is in the same state it was loaned out (clean, working, all parts are together).
2. The graduate assistant at the desk will check in the equipment and you are good to go!

Extensions

On the due date, you will receive a Teams Approval notification prompting you to choose one of two options:

1. Extend loan (up to 2 extension requests allowed).
2. No, I'm returning it.

You may request up to 2 extensions but approval is not guaranteed for both. Once the first extension request is made and it is approved, you will receive a confirmation email about the approval. If there is a reason to deny the request, you will receive an email from the Help Desk with an explanation before the request is rejected in Teams. A 2nd extension request will be the final allowed extension and you will receive an automated final reminder on the due date. If you are a faculty of the iSchool and need to a request a long term loan, please let the Help Desk in person or send an email to ischool-support@illinois.edu.